Bring back flags from older versions of Snagit; they're a major productivity enhancer.

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  • Updated 4 years ago
  • (Edited)
Bring back those Flags which were omitted w/n SnagIt-13; they're a major productivity enhancer. When quickly going though online material the ability to instantly take a screen-shot & Flag the item with a single click for subsequent review & follow-up is a big plus.https://support.techsmith.com/attachments/token/kSC4hH4s1GHIOCj4MovRSRLuD/?name=Missing+SnagIt-13+Flags.PNG
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Lou

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  • Disappointed that an advantageous productivity enhancement was left out.

Posted 4 years ago

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Rachel Clark, Employee

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Thanks for your feedback! Any flags assigned in version 12 now appear as Tags in Snagit 13. To view the Flags/Tags assigned to captures:
  1. Open Snagit 13 Editor.
  2. Click the Library button.
  3. In the Search pane, click Tags. Any flag categories used in previous versions appear here: 

To learn more about adding tags, see this help article
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bar

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WRONG ANSWER!   The flags appear ATOP your thumbnails.   These Tags are behind the scenes.  We want to Have the FLAGS  Overlay on the Thumbnails to group our stuff on the fly then later use those groups when constructing projects.   These TAGS will not appear atop the thumbnails like the FLAGS did.  So this is the best answer you have,  and it FAILS.   I am now on a campaign to get the FLAGS reinstated.  I am Tweeting, Messaging,  Emailed,  Called and new this would be your Answer.   WRONG ANSWER!.   FIX it.  Who's Idea was it to remove them?   Tell me who the decision maker is so I can contact them directly and personally exclaim the consumers dismay with that decision.   I will keep blasting you until it comes back.  I work in software as well.  Our company does not take away features on our online products that customers use.  There is no explaination.    If you want the TAGS to work,  then you need to allow overlay of them on the Thumbnail view  just like the FLAGS functioned.   Thank you.   I am going back to Snagit 12 although there are less overall features on it.  This one,  is so small  but so important.  What gives.  Come on People.....  I'm sure QA probably told management that it was a bad Idea to remove it.  But,  perhaps you didn't listen to QA.   FIX IT!   Please!
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Lou

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Totally agree.
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Chris Larson, Snagit Technical Product Manager

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When we looked into the usage of Flags it was very very low as a percentage of all Snagit user and Tags were used more and could be customized. So that's what went into making that decision.

I *do* want to understand all of your use cases and benefits for Flags too. So that we can see how we should move forward. So far, I've heard that:

- Bar liked them because they displayed on top of the thumbnails in the library.
- Lou liked them because it was a quick single click to mark them

Anything else that we should know that made them superior to how Tags are implemented currently?
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bar

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I have a Co-Worker I just showed the FLAGS to.  He is on Snag-it 12.   He was upset that he didn't know about it before.  This is one of those features that you'll love if you use it once.   If you want to use TAGS now fine, but how about showing the Tags Label over the top of your recent Snags.   
For Example,  in my line of work I will snag several steps in one function of our software,  then I will snag several other steps in another module, and also find bugs and snag them as well.   For the 1st set I can Label With Flags those recent captures,   FLAG the BUG with another label etc.    I may have 10 to 12 scenarious and modules throughout a given day.  Without the Flags it is difficult to know where one set starts and where another ends.    How much Usage or resources do the tags really take in Snagit?   It is simple.  You have a product with features in it and you add more features with new releases.   It is bad practice to remove something you think is not important.  I am telling you it is important to me. Now -  I and others who use other features of snagit will worry if SNAGIT  14 will then remove more functions you think are not important.   Please give me the flags back.   One has to use them to appreciate them,  once they do use them they will keep using them.   Not my fault if others don't care to dissect a product they bought and I do.  Given  Snagit 13 is fairly new,  you will p probably see more BARs and LOUs speak out on this.    Thank you....  
(Edited)
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Chris Larson, Snagit Technical Product Manager

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That's helpful, thank you! Yep, we'll definitely discuss our options with the team this week.

Thank you for spelling out your workflow. We've definitely seen quite a few people with that same process. Not necessarily using Flags to accomplish it. But we have people that will document a task and then want to group those captures in some way. Almost like a mini-project. And then they'll either want to keep them as a group or forget about them alter after they've sent the captures to where they need to go. Especially for our folks that work in QA.

A main goal of this release was to make Snagit more approachable, it's features more discoverable, and still maintain its power. Because that was a main complaint of users in previous versions. They is so much and yet most people couldn't find things they could benefit from. So we consolidated some features that got little usage. But I agree, we still want to maintain those workflows that make Snagit what it is. So we'll be figuring out our next steps with this one.

If anyone else is missing Flags, I encourage you to reply here or contact us. And it'd be great to hear how you're using them.
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bar

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Yes Thank you, for your reply.  KUDOS.    yes I work in QA.    After couple of hours of testing,  I grab each GROUP and make tickets.      BTW,  Thank you for bringing the Animated GIF video converter over.   I no longer have to transport to Camtasia to accomplish this.    Camtasia, is another great product which is a keeper
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Jan-Christoph Ihrens

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I just installed the trial of version 13 on my new Windows 10 computer - and immediately missed the flags. On my old computer I'm currently using Snagit 12.

My usage doesn't show up in your statistics, as I have deactivated sending usage data in both versions, like I do for all software - taking into account how many programs I have installed and regularly use, often at the same time, I guess my bandwidth would otherwise be diminished by 10%... ;)  And I don't want so many companies to receive data from me. That's a typical behavior of many power users, I guess, so you should probably accept that your statistics might not show the full picture.

The overlays are very helpful for me as well; I often take a look at the recent captures to quickly see where I have to take some action - fixing bugs in my own (web) software, reporting bugs or problems to software manufacturers, resolving issues I encountered, sending something to customers, etc. Having to search for tags manually would be much less comfortable and more time-consuming.

I hope you'll reintroduce the flags as soon as possible!
(Edited)
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Chris Larson, Snagit Technical Product Manager

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Understandable. I definitely see where you are coming from. Thank you!