Padding Issues

  • 4
  • Problem
  • Updated 3 months ago
Oval and round call outs have too much padding (spacing) between the call out lines and the text.  All other call outs are much more reasonable (even non-square ones), and are more reasonably affected by their shape.  An additional concern is that "0 pt" padding should mean that the text will touch (or almost touch) the line somewhere, so the user knows that increasing the points will reasonably move the text away from the call out line.  I note that this issue has been brought up before, but I'm posting a new conversation because it's been at least two years since this issue has been raised.  I also note that I have discussed this with the technical folks, who suggested I post here to see how much of a problem this is for others - to help gauge whether or not they will 'fix' this in future updates.  I hope they note that it takes some time for individual users to figure out a work around (i.e., don't use oval or circular call outs if you don't like lots of space), which could be headed off by fixing the problem (i.e., having less space like other callouts with none square lines) or putting a note to the user right below the "Padding" line.  Thanks go to the technical folks who responded very quickly!
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Terry Kraft

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Posted 7 months ago

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Paul

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This issue has been known about for at least two years and it still hasn't been fixed:

https://feedback.techsmith.com/techsmith/topics/excessive-horizontal-padding-on-call-outs

The problem is, so few people have Me To's it that it gets kicked into the long grass.

Another issue is that it is classified as a "Problem" rather than an "Idea."  Perhaps if it was reclassified it might attract more attention and get voted up?  TechSmith - can you do that?
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JMichaelTX

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@Terry:
An additional concern is that "0 pt" padding should mean that the text will touch (or almost touch) the line somewhere, so the user knows that increasing the points will reasonably move the text away from the call out line.
I completely agree!  I find that even the rectangular callout provides too much pad.  Sometimes I need the most bare min pad, as in 1px.

Also, the degree of corner rounding is NOT preserved with custom styles.  This also causes lots of wasted space.  I almost always want the minimum rounded corner.

@TechSmith:  Please fix these design issues.


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Luke Griffioen, Employee

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Hi,

This should be much improved in 2019.1.4, enjoy!