Page not found when clicking link in email sent from TechSmith Quiz Results

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  • Question
  • Updated 2 years ago
I get emails from quiz results, and one of them, when I click on the link to go to the online view of the report, it says page cannot be found. It's always on Quiz Module 2.
Jody Krazeise
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Jody

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  • concerned

Posted 2 years ago

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kayakman, Champion

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I see this sometimes; try logging out of your TechSmith account, then log back in

does that help?
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Jody

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No it didn't help.  Gives me the same error message, once I log back in again.
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kayakman, Champion

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OK, then I'd suggest contacting tech support; could be that the service is down?
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Jody

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thanks.  Will do.
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Fred Grover, Champion

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Jody if you have never contacted them here is the information below but I am sure you have this information but wanted to share anyway.

TechSmith Support Information

http://support.techsmith.com/

Phone: +1.517.381.2300
Toll Free: 800.517.3001
(U.S. & Canada Only)
8:00 AM to 7:00 PM EST Monday through Friday

Have a great day/night and let us know what you find out by posting back here please.

Cheers ~ Fred.