Performance issues running PPT and Camtasia 9.1

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  • Updated 7 months ago

Since installing Camtasia 9.1, I have been experiencing performance issues loading and running PPT (Powerpoint) and Camtasia at the same time. 

For example in Camtasia, when I launch the recorder and click "Rec", the record area will turn black and my screen will lock up.  Typically, I have to close Camtasia, restart and on the next attempt the recorder will work. 

Another example, when launching PPT it is starting in safe mode now and the Camtasia Add-In is not available.  I have to close PPT, restart and on the next attempt the Add-In is available. Other members on my team are also reporting general slowness in launching and navigating PPT after installing Camtasia 9.1.

Any suggestions on how to resolve?

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timothy.sullens

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Posted 7 months ago

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kayakman, Champion

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(Edited)
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needa916

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Any update to this?  Closing my PPT seems to improve performance, but it could be placebo.  I've done several other things on my laptop since closing the PPT.  Definitely unbearable slow since last update.