play head doesn't move when editing camrec file

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  • Updated 7 years ago
  • (Edited)
Just finished recording a Powerpoint presentation with audio narration. I would like to do the final editing in Camtasia Studio 7. But the only way I can get the recording to play is to double-click on the recording in the clip bin or drag it to the timeline. Otherwise, preview screen is black. Play head never moves when playing the audio and sound tracks so cannot edit anything. What am I missing here? Even if I move the playhead forward and press play, the playhead goes back to the beginning of the recording when it should play from the point where I placed it, to the end of the recording. It doesn't do anything.
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Scott Reed

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Posted 7 years ago

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Aaron

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Hi Scott,

Sorry to hear about this issue - if you can get the file into your clip bin, you should be able to right-click on it and see the option to 'Extract camrec contents..."
If you re-import these extracted files and place them on the timeline, do they playback as normal?

Regards,

Aaron

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