Playback at 5x the speed & no sound

  • 1
  • Problem
  • Updated 2 years ago
All seems to be working well when I'm recording, but then when I open the saved file at screencast.com, it plays back at 5x the speed or faster and without sound.
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caitlin

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Posted 2 years ago

  • 1
Photo of Guy Larcom

Guy Larcom, Instructional Designer

  • 118 Posts
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Hi caitlin,

This sounds like something our Support folks would be interested in helping you out with. Please submit a ticket here and someone will be in touch with you: https://support.techsmith.com/hc/en-us

Thanks!

Guy