PLayback is much smaller than original recording..how to fix?

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Hi, I have windows 10 and camtasia version 8.6. I recorded a live goto webinar that i played in fullscreen mode. I didn't use custom settings, I just selected Fullscreen option. When I play back the *.trec file within the Camtasia editing window, the playback has a lot of black around the actual video, which is about 1/2 the size of my monitor screen. I tried adjusting the dimensions, increasing the percentage playback(it just loses quality and goes off the screen)...nothing works. I never had this problem before, but I need it to play fullscreen or I can't see the details. Please help.
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sheana2002

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Posted 1 year ago

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Robert R., Online Community Admin

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Hi Sheana!

When you see the black border around the video in the preview window it indicates the recording isn't stretched to the preview. To fix it, left click on the trec on the timeline then look to the preview window; you'll see anchors around the corner of the video. Simply click and drag those anchors to match your canvas area.

-Robert

*EDIT: Here is an article showing the steps: https://support.techsmith.com/hc/en-us/articles/360025266471 
(Edited)