Please create the ability to save our workspace

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  • Idea
  • Updated 4 months ago
My SnagIt has reset to the factory defaults 3 times in 2 days. Please make the ability to restore our workspace, and store it in our TechSmith profile. I'm always logged in, and yet this keeps randomly occuring, disrupting my ability to work. Thank you.
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Heather Ceana

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Posted 4 months ago

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Chris Raisin

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If you go into Snagit by clicking on the toolbar icon, and then select "File" you can "Export all Presets" to a file somewhere on your computer (usually into a folder that is backed up, perhaps to OneDrive).
At any time then you can repeat the procedure, invoking "Import Presets" instead, and selecting the file you have saved. That way Snagit will save all your settings.

I hope this helps.

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Joe Morgan

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This would be a welcome feature.
SnagIt has had problems with resetting/deleting the toolbar settings for years.
To a certain degree, this is a Band-aid. Not solving the actual problem.

However, it sure beats the alternative. "Nothing"

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I see this does not only affect me.
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I will vote for this.
A simple option to backup ALL of your presets and customizations would be a good thing.

In the meantime you can backup certain files to use to restore things if Snagit goes south and changes some of your customzations.

These would include:

-Your favorites
-Capture Presets
-Tools  (how you have your toolbar arraigned) 
-Program outputs  (your custom outputs setup in Share>Program)

Navigate to:


Save/backup these files.

To save /backup My Colors if you have set them up

Navigate to:


You will notice that in this folder  (image above) there is all the files that you have in the 20 folder also.

These are NOT the files to backup. they are older versions.
If you check the dates of these and the files in the 20 folder you will see
that 20 folder files will be the present date.

Having a option to save all these files in Snagit would be great but until then/if
that happens saving/backing up these files could save you a lot of rework getting things
back the way you had them.

**The above is subject to change due to updates or upgrades made by Techsmith at anytime.