Please don't treat me like I'm stupid

  • 1
  • Idea
  • Updated 3 years ago

I know there are people that really like tutorials for a software. But please don't make me feel stupid.

Ask me on first launch "Do you want to get to know this software?" -> If I opt out, I don't want to see a tutorial of every new feature that I've known and used for several versions; and most of all, that Info button on the top right was very annoying and is in my opinion a useless feature.

In summary: Do not annoy experienced users with babysitting features. Thank you for considering my feedback.

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nodisplaynameplease

  • 2 Posts
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  • annoyed

Posted 3 years ago

  • 1
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Andrea Perry, User Assistance

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Official Response
I'm part of the team that works on the Snagit user onboarding, and I wanted to tell you that this feedback is really valuable, so thanks for sharing your frustration with us. We are hoping to make the in-product help smarter so that we're not serving up basic tutorials to experienced users like yourself. Other than this point of frustration, I hope you're enjoying the new version!