Please Give The Option To Not Include The Cursor when Clicking The Big Red Button

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The BIg Reed Capture Button, if clicked, always captures the cursor. I know your solution is to NOT use the Big Red Button. Why have a Big Red Button if you do not want us to use it? Give the option to not include the cursor.
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sean.leonard

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Posted 7 months ago

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Rick Stone

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I believe all you need to do is disable the cursor in the main dialog.

(Edited)
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Joe Morgan

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I agree 100%.

Starting with SnagIt 12. The Giant Red Button became a one trick pony. Dumb as a lamp post.

SnagIt 11 and previous versions let you assign custom profiles to it. It was a Smart Red Button.

Users screamed bloody murder when that functionality was taken away. Well, maybe not bloody murder.But users were not happy about it.

TechSmith doesn't seem to want to budge. They like a giant stupid button. Why is quite the mystery to me.

I voted yes for the option. But I've seen this movie before. It' doesn't end well.

Regards,Joe 
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sean.leonard

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That is for setting up presets. The sidebar overlay with the big red button is not configurable. You can save presets, and that is the 'solution' but the default big red button, there is no way to configure the product to remove the cursor


The issue is, the big red button is big and red and easy, the presets are small and require you to have the full view of the presets visible

this is much cleaner:


But less useful as you always have to edit the capture to remove the cursor. It is silly.
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Joe Morgan

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Exactly!
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sean.leonard

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i chatted with support. They assured me that everyone LOVES the fact that the cursor is included when you use the Big Red Button. Really?!
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Rick Stone

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Hmmm, I thought whatever was configured and active in that dialog I posted are the settings used at the time you capture.

And in thinking about it, since clicking that red button to perform the capture actually takes the mouse away from whatever you are capturing, how is the mouse ending up in the capture to begin with?

Can you tell us exactly how you are capturing? Do you have a delay set perhaps?

Cheers... Rick :)
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sean.leonard

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Here it is:
https://www.screencast.com/t/naPm0DLj0IMZ

There is a bit of a delay between pressing the big red button and when the screen is set up for the capture. Usually, you are heading towards the area you want to capture ... and hence the cursor is typically in the target area once you start the capture.
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Rick Stone

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Interesting. Thanks for the video. I am now able to clearly see it happening. Try as I might though, I can't duplicate the behavior on my own PC. Clicking the red button nearly instantly produces crosshairs for me, so that's why I've never encountered it. Well, that and the fact that I prefer to turn off the giant red button and just use a keyboard shortcut. ;)

As it has been mentioned elsewhere on this thread that the perception is that TechSmith isn't going to change it any time soon, maybe the answer is to simply pause and wait for the crosshairs before clicking to select the region? Seems more efficient than editing the mouse out later. But that's just how I would do it if it were happening to me.

Cheers... Rick :)