Powerpoint crashes when saving recording

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  • Problem
  • Updated 3 years ago
Powerpoint crashes when saving the recording - it then say's not responding and the recording is lost. We use this as part of our business and it is putting product on hold with this error! We have uninstalled and reinstalled Camstasia and powerpoint to try and sort the issue and it still happens - power point works fine when I take off the camtasia add in but plays up when the add in is used. Have gone through your tech support and live chat and followed all the steps asked and sent details, having had to chase your support team once and still haven't heard anything back. 
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Posted 3 years ago

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