Preview Snag files in Explorer or a Folders view in Snagit

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  • Idea
  • Updated 1 month ago
  • Implemented
(This idea is something we’ve heard from customers over time from several of our sources of feedback. We’re posting it here to gauge how well this fits our users’ needs. So please let us know what you think.)


Many users choose to use the file system to organize their captures instead of tagging in the library. This is a very valid way to work. Over time, users will end up with hundreds to thousands of Snag files in folders around their system. But they have no way of previewing which capture is which without first opening them in Snagit. The proposal here is to either create a way to preview files while using the filesystem. Or to bring back the folder view in the Library in Snagit, which allowed you to browse the file system and preview Snag files.

I'm interested which people would prefer.
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Chris Larson, Snagit Technical Product Manager

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Posted 2 years ago

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alison.west

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It would be great to have this feature back again!
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Paul

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Bring back the folder view
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Joe Morgan

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Yes, bring back older view.
 Rick was trying to figure out how to turn a Stamp  into an image just the other day.
Folders view could serve him well.https://feedback.techsmith.com/techsmith/topics/create-new-image-from-stamp

Regards,Joe
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Rick Stone

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I'm not sure how the folders view will help with that specific request.
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Joe Morgan

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Simple, you put all your awesome"Stamps" in a folder. Then you just open them from that folder whenever you want to.
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Rick Stone

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But modifying any of them and just clicking Save saves the "stamp" with the new edits.

If I could right-click a stamp and create a new image from it I could modify it all I like and when I click save, I'm not saving the actual stamp that serves as the base, I'm saving a copy. And therein lies the issue, no? ;)
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Joe Morgan

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I understand what your getting at.

If you apply edits to those images.You must save those changes do you not?

If you open an image from Folders View and apply edits. Then save the image to another location or name, or format, or a combination of a number of said choices. The original image remains unchanged.
Or, you could save those "Images/Stamps" to a folder on your computer somewhere. And do the same thing.
That's just standard protocols.

 A Stamp, by definition. Is an image you paste over another image.
 So if you want to use some of your Stamps as a  background image, I suggest you get used to pasting them over another image and flattening it. Once again, standard protocol.
(Edited)
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Rick Grunwald

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That would be awesome.. I manage my files in Explorer and that certainly would help a lot!
(Edited)
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Dubie

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Either way is a YES from me.
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cyber4eyes

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I'd be happy if the File system could display a photo icon of a SNAG file similar to how Windows 10 does a JPG file.
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Chuck

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I would prefer a reduced size image. This would be the first step in an organization scheme that moves away from linear lists of files to hyperbolic graph presentations such as Tony Buzan and others have advocated for years, Instead of building a mental map on the fly each time, you could organize once and allow your visual cortex to recognize what you are looking for more quickly.
(Edited)
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p_kempf

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This reply was created from a merged topic originally titled when saving file, add captured image as icon rather than letter S.

when a file is saved as a png, when viewing files in a folder, with the proper setting, the png files appear with an icon having a picture of the file contents whereas, the snag file icon has a letter S for all files having .snag file type.  If png can save an file icon with an image, make it so for snag files also.  The benefit is to be able to see at a glance which file I'm interested in.  Let's make SnagIt a bit more user friendly.  Thank you.
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BruceS

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Either way would be OK, but a preview in Explorer would be preferable. Thanks for asking.
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p_kempf

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In our highly technological society, should not be a choice but rather both should allow previews of files.  Why allow it in on instance and not the other?  How is it that SnagIt would ever allow helpful previews to in one version but removed in the next? 
(Edited)
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Rick Grunwald

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+1
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Chris Larson, Snagit Technical Product Manager

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This Idea didn’t get enough votes to prioritize for active consideration at this time. So, we are marking this one as Not Planned for the time being. The favored route seem to be having an way to manage files in Explorer. That makes a lot of sense. It’s definitely something that could be added in the future. There is certainly value in this idea. It could be part of a second slice of work around the Library and changing its location. But at this point, there are a lot of other things things we’ll be focusing on first.

Here are the definitions of what the statuses mean for Ideas.
Here is the overall vote count for the rest of the Ideas in this round up.
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p_kempf

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Disagree with your prioritization.  This idea got 38 votes while two other ideas slated for acceptance got less.  This is an option that should NOT have been voted on for acceptance because it was once in SNAGIT. Replacing what was lost or removed and having more votes than two other ideas on acceptance list makes this idea a strong candidate for acceptance..
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Rick Grunwald

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What may not be evident in the cut and paste responses; some things may be easier to implement and others may need a lot of time
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p_kempf

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not sure what you mean 'cut and paste responses'  as comments here are handed typed and carefully considered before being added to this blog?  Which is it? easier for harder, little time or lots of time? regardless, the vote count is in and the idea this blog supports has been part of SNAGIT already.
(Edited)
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Rick Grunwald

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Chis' responses are  pasted into each issue, No problem with that as it saves time .
They are not letting us know why something is squashed. If you have been following the comments in the Snagit forum (which you have), there are many that are going to take it as a blow - off whereas it may be something totally different - such as difficult  to do at this time.
Techsmith has a track record of at least 2 versions where they have blown off customer concerns if favor of someone's "plan", so that the assumption that it is happening again is understandable
There is another thread going on where an idea was shot down for "not enough support" and folks are posting graphics to show it had more support than other idea

I am not criticizing anyone including Chris, it is just that things are not making sense. 
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p_kempf

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SNAGIT should not leave you feeling 'things are not making sense'.  Its unfortunate that you feel this way, as SNAGIT is a nice tool, it just needs to be more user friendly. Taking away features that contribute to SNAGITs friendliness is beyond comprehension, stupefies and is bewildering. 
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Chris Larson, Snagit Technical Product Manager

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Correct. I included more detailed responses on some of the larger issues, but I can certainly go into more detail here as well.

We did have a way to view previews of Snag files in the folders view in the past. But the direction this Idea took was more focused on having a way to manage files in Explorer.

Which isn’t as easy as it may seem on the surface. There are a couple ways to tackle it. But there are backwards compatibility and performance concerns that we want to keep in mind. Which makes this a bit complex. When we tallied the votes, this was in the mid-lower end of the list.

We aren’t ruling out doing this in the future, this would be a fantastic addition. When something is marked as Not Planned that means the Idea did not reach enough votes to be prioritized over other ideas for this round. We welcome you to bring back up ideas that didn't get enough votes.

We've got quite a few things to work toward after this round of voting. Like we’ve said in a couple of the other threads, development, design, and testing resources are limited. We don’t want to risk introducing bugs and poor design. So we need to focus on a subset first. Some features can be accomplished in much less time than others, so that contributed to why some issues were prioritized over others.
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Rick Grunwald

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That works.  Would you please do us a favor? Load up v11.4 and play with the interface. That was an interface where you could quickly find what you wanted and get the job done. Use just that for a few days so you can understand where all the anguish comes from
Thanks for listening
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p_kempf

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Thank you for your response.  Maybe if you had a video of v11.4 for everyone to see rather than make everyone load it up, get snarled and hosed up with their current version.  Friendliness begins with anticipating your customers/users needs. If installing v11.4 means uninstalling v13 and then looking at v11.4 and then uninstalling and then reinstalling on same device, or having to install it on another device independent of the one having v13... too many unfriendly approach just to view 11.4.  All this can be avoided if you had a video of 11.4 if you felt it was important enough to mention.  If no video, some captured images using SnagIt to highlight the troubled areas of v11.4
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Rick Grunwald

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If you are referring to my comment, it was ment for Chris. v11 was the last great version of Snagit and if he and others on the team use it for a week or so  and compare it to v13 they can SEE FOR THEMSELVES that it is much faster to use
Sorry for any cconfusion
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dmylrea

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Been using Snag-It since v10.  Just installed v13, HOPING that .snag file previews would be working in Windows File Explorer.  

Alas, I was disappointed.

I found this thread and read that not enough people have showed interest here.  The problem is, how are people supposed to find this thread?  

I think a simple file previewer in Windows is ESSENTIAL.  You're right...I have 1000's of .SNAG files in my capture folder and the Snag-it editor isn't that great for looking at them.

Just something very simple just as how Windows can preview a folder of JPG's is all that is needed.

Don't need to edit, rotate, resize or anything.  Just allow resize of thumbnails just like is natively possible now with File Explorer.

How about sending out an email to your users with a simple poll for people to respond to?  I bet it would have overwhelming approval for such a feature.

OR, change the Snag-it program to save captures in a standard format, like JPG or PNG alongside your custom format, sort of like digital cameras can save in JPG and RAW at the same time.

Is that possible to give us the option to save both formats simultaneously?
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Paul

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@dymlrea

A year ago I was an advocate for this request, but recently added features changed my perspective.


Previously I saved png and snag files into a folder.

Now, when i need a png export I click and drag the image from the recents tray into the target document using a temporary png file the app created, and use the library to organise my .sng items.  I can apply a tag to multiple items to make them easy to find.

It talks a little getting used to but it's more intuitive, and saves a lot of time
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dmylrea

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Paul,  for me, it's about being able to view a folder full of thousands of snag-it captures and see the thumbnails so I can readily and easily FIND what I am looking for.  I don't necessarily need a .png export. 

I think having the ability to enable "dual save" (.snag + .png) would be great.  Still have all the annotation abilities with the .snag file but .png captures to be able to easily sort through thousands of files quickly.

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BruceS

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What is strange is that on MacOS the Snagit captures are saved as .snagproj files, and are viewable in the Finder (Windows Explorer equivalent) directly.
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cyber4eyes

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Please enhance Snagit so that the operating system view of files (e.g. by Windows' File Explorer) shows a thumbnail of the SNAG image. I often work with a large number of files where SNAG, JPG, PNG, and GIF are all in the same folder. I need to see the thumbnails while in File Explorer
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Steven Brock

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please do this , being able to view in folder of  the windows operating system is so beneficial that i could take up your whole comment section with the reasons why.. unfortunately i do not have the time to do that because i have to painstakingly go through thousands of snags one at a time for my tax receipts. your upper management is clueless to the practicality of the user.. really!? you can tell them how much this sucks! and so do they for making us endure this. 
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Rick Grunwald

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They are not listening. Just do a batch save as to PNG or whatever and yo will have your thumb nails
Please don't argue with nor shoot the messenger on this one ... I was supporting this a year ago and in other posts further back
Also, someone is going to jump in with a different way (not any better mind you) to handle it so fear not, but just don't hold your breath on implementation of internal thumbnails on snag files
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Chris Larson, Snagit Technical Product Manager

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Official Response
I’m happy the report that we’ve brought the ability to preview files in Windows Explorer to Snagit 2019. Which released this morning. Just make sure you have your preview pane open or Medium sized icons, or larger, selected and you should see a thumbnail image of your Snag files.



While we didn’t have the time to commit to this when it was brought up in our first round of voting in this community’s round up, we were able to tackle this in conjunction with some other work.

Let us know how it’s working for you!

You can download the new version here: https://www.techsmith.com/download/snagit/
See the rest of the main new features here: https://discover.techsmith.com/snagit-2019-images-are-better/
And for a more exhaustive list, check out the version history pages for Windows and Mac.
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Joe Morgan

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That should please a lot of people. I never needed it myself, but its a nice addition.

It works for me, I just looked.
(Edited)
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Darryl Mylrea

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I just installed the trial, and it is not working for me.  Preview pane shows nothing, and XL icons just shows generic snagit document icon.

Should it work automatically or does it need to be turned on somewhere?
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Chris Larson, Snagit Technical Product Manager

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It should work automatically. It might take a bit of time for your computer to create preview images, but it was fairly immediate from our testing. If you're not seeing results after several minutes, it'd be great if you could open a support ticket and we can dig into the exact issue: https://support.techsmith.com/hc/en-us/requests/new
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Darryl Mylrea

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Oddly, it seems to be because I have the folder where my snags go is in my OneDrive folder.  Those do not preview.  I coped the DataStore folder from OneDrive to my desktop and opened it, and all the files preview.

Why would they not preview when in my OneDrive folder (which is locally cached on my hard drive also)?
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Chris Larson, Snagit Technical Product Manager

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Ah, interesting. I'll open a bug on our side and see if we can fix this. Thanks for looking into it some more.
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Darryl Mylrea

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I moved my DataStore folder to OneDrive so I could have access to my snags from other computers.  Never really did work, though, sharing the DataStore folder on two computers.  But now, if they can get it to preview on OneDrive (it should work), then finally my dreams will come true! 
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Paul

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I moved mine to Synology Drive with the same intention Darryl, but also with limited success.  SnagIt just doesn't like sharing the data store.
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Darryl Mylrea

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Chris,  on my other computer (a laptop) that has my OneDrive on it, I just installed 2019 and it DOES preview the files in DataStore that are in my OneDrive.  Now isn't that odd?  Now to figure out why my desktop PC's OneDrive won't preview the snag files in OneDrive.  (FWIW, both are running latest Win10 with updates).  
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David Howell, Employee

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OneDrive has a "Files On-Demand" feature which has an effect on whether the previews are shown or not.
If you turn this off, OneDrive will keep a copy on your local disk drive. You will then be able to see the thumbnails (Windows uses our .snag thumbnail "provider" in this case).
If this feature is on, OneDrive gets thumbnails for your files by another mechanism which does not use the .snag thumbnail "provider" that we added. I believe they are generated by the cloud service somehow. Here is what file types Microsoft says it supports for thumbnails: https://support.office.com/en-us/article/file-types-supported-for-previewing-files-in-onedrive-share...

Are you running on Windows 10?
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David Howell, Employee

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You can see similar trouble reported in other Windows desktop products (Autodesk Inventor in this example) -- https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...
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Darryl Mylrea

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Thank you David.  I would have bet money that my desktop OneDrive was NOT set to "on demand", as I would not want it that way, but after checking it WAS set to "on demand"!  I have changed that, and am now waiting for OneDrive to sync everything from the cloud back down (where it should be!) and will test the preview, but I'm guessing it will work fine now.
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johan

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Works fine. Over the years, I kept my sng files in Dropbox, so I didn't lose one of them. How to view them/import them in libraries?
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Darryl Mylrea

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Well this is some good news (apart from the fact that I'll need to purchase 2019 to get this functionality).

A big "Thank You" to TechSmith for listening.  :)
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Paul

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Yes this works.  If I was saving my captures in .snag format it would be great.  But I don't.  If I view the datastore through File Explorer I can see the previews, but I also see an undo file for each capture which spoils the experience.

Bottom line for me is that nothing changes.  I manage my captures using the library an rarely save anything.  Instead, I drag and drop from the recents tray and let SnagIt create a temporary png file
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luigi

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This reply was created from a merged topic originally titled Snagit files should work with the Preview Pane in Windows Explorer..

for example, google made a webp image format.
they have a webp codec for windows: file name: "WebpCodecSetup.exe"
once installed I can view webp files on the preview pane of the file explorer.