Preview window incorrect when capturing

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  • Question
  • Updated 3 months ago
Notice in this screen capture below, that the previewed selection area is not displayed correctly. It makes it very difficult to capture the correct area 


For instance if I just try to capture the blocks associated with Conversation Type, I get 
 
instead of 
Photo of ijourneaux

ijourneaux

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Posted 3 months ago

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Photo of Joe Morgan

Joe Morgan

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What version of SnagIt are you using.
The auto selection process seems to be selecting the entire webpage.
But the width of the monitor seems to exceed the width of the webpage.

This may be the problem. What is the resolution of the monitor?

Regards,Joe
Photo of bluemoon132

bluemoon132

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ok but water mark problem is incorrect place , and exporting problem and sharing problem. along voice noise in recording