Problem! BALCK screen after ''rendering'' Power Point slides on Camtasia 9. WHY??

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Camtasia 9 - (using Power Point slides) Problem! When I go to 'share' my Power Point slides to be rendered by Camtasia, the ''rendering'' process goes through its paces..but, after the rendering, when I press 'play' to actually view the video, NOTHING is there..just a black visuals..nothing..
WHAT can I do?? Or, what I am I doing wrong / not doing right??
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Posted 2 years ago

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Robert R., Online Community Admin

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Hi there;

This is an issue that you will want to bring up with Technical Support as they will be best-suited to determining why you are receiving this unexpected behavior. Have you opened a support ticket?