Problem with Auto Resize

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  • Updated 1 month ago

If I add a step at the bottom edge of the screenshot, the option to expand the canvas automatically kicks in BUT if the step has a shadow the expansion does not allow for it and the bottom of the step is clipped. If you manually drag the canvas down the shadow will become visible, but if you don't spot the problem before you have pasted the item into the target location you have to go back and repeat some actions.

I have opened a ticket:#606536 because I consider this a bug



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Paul

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Posted 1 month ago

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Joe Morgan

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I'm not so sure I would call it a bug.

To me it's a missing feature. That should require selecting or enabling. This change automatically resizes images, distorting aspect ratios. And effectively forces any size specific image. To mutate into the square peg that no longer fits it's original hole.
This can be especially problematic for video editing.

If such a feature were added, it shouldn't be applied automatically. You would need to enable it for automation.I would probably chose to leave it disabled? I've never had the option to apply it automatically.So I can't honestly say how automation might work out if tried?

Photoshop has "Reveal All" that does exactly what you're looking for.


Except Photoshop doesn't apply anything  automatically.Unless you've created a script that auto runs on fire up. Things of that nature.

I was oblivious Reveal All existed for a very long time. I stole the Ruler Tools keyboard shortcut and assigned it to reveal all. It's a great time saver when needed.

Regards,Joe
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Paul

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This the effect I'm talking about Joe.  See how the shadow is clipped and manual expansion is required to reveal it. And I'm not talking about sharing SnagIt to Camtasia.  I don't use Camtasia, but my guess is the shared image would be clipped.

(Edited)
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Joe Morgan

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Yeah, I was working on my own screen shots. It looks like SnagIt auto sizes to the callout boundaries/handles/box . Whatever you want to call call the callout window.

Here I, zoomed in 400% and it cropped right at the edge of the bounding box.


The shadow expands outside the bounding box and therefore it's cut off.

So the callout is designed wrong for the auto expansion feature.That's my outlook.

Effects need to fall within that box to not get cut off. 
(Edited)
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Paul

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I guess that all the objects that have a shadow are designed wrong then.  I would have thought though that the first place to look would be at the canvas expansion to see why it's not allowing for shadows.  But frankly, as long as TechSmith fix the bug, I really don't give a damn how they do it. :)
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Joe Morgan

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I opened a ticket as well, spoke with them and sent a video of the issue as well.
They couldn't replicate the issue, as I made the video. I realized as a callout,step, whatever increases in size. The shadow no longer fall outside of the callouts "Bounding Box?" I still don't know what to call it?
 

So theres nothing to be cut off and look flat. It seems like a adjustment to the way callouts scale down would do it.Just how easy that is to pull off?
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Joe Morgan

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Same applies to top and side shadows as well, I don't know why it didn't hit me until just now?