Problem with Auto Resize

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  • Updated 3 months ago

If I add a step at the bottom edge of the screenshot, the option to expand the canvas automatically kicks in BUT if the step has a shadow the expansion does not allow for it and the bottom of the step is clipped. If you manually drag the canvas down the shadow will become visible, but if you don't spot the problem before you have pasted the item into the target location you have to go back and repeat some actions.

I have opened a ticket:#606536 because I consider this a bug



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Paul

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Posted 3 months ago

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Joe Morgan

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I'm not so sure I would call it a bug.

To me it's a missing feature. That should require selecting or enabling. This change automatically resizes images, distorting aspect ratios. And effectively forces any size specific image. To mutate into the square peg that no longer fits it's original hole.
This can be especially problematic for video editing.

If such a feature were added, it shouldn't be applied automatically. You would need to enable it for automation.I would probably chose to leave it disabled? I've never had the option to apply it automatically.So I can't honestly say how automation might work out if tried?

Photoshop has "Reveal All" that does exactly what you're looking for.


Except Photoshop doesn't apply anything  automatically.Unless you've created a script that auto runs on fire up. Things of that nature.

I was oblivious Reveal All existed for a very long time. I stole the Ruler Tools keyboard shortcut and assigned it to reveal all. It's a great time saver when needed.

Regards,Joe
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Rick Stone

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While the aspect ratio does indeed change if the canvas is automatically resized, it doesn't distort images. I'm not sure how one can make that claim. The original image remains intact, just sized differently. And for documentation purposes, that seems fine to me.
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Paul

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Eh?  Video editing?  SnagIt? Que?

I think it's a bug because the feature is called ...



Now, to my simple mind, if the description says "to fit objects" and it doesn't, then either it's a bug or the option should read:

"Automatically expand the canvas to not quite fit objects"
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Rick Stone

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FWIW, I too would consider it a bug. The shadow is clearly part of the annotation and should be included if it is enabled.
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Joe Morgan

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But is an Object an Effect?
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Joe Morgan

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And Rick, I specifically mentioned videos and aspect ratios. I don't care if distort documents.
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Paul

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What?  An object is the entirety of the object including any attributes added to it. The shadow is inseparable from the object, it's not a separate layer

Look at this another way, if I have a shadow defined on a favourite object and I place one of those on the screen in a location that requires the canvas to expand to accommodate it, why on earth would I want the shadow to be excluded from that operation?

If I don't spot the problem and copy and paste the screenshot somewhere, I get a clipped object and have to go back, expand the canvas and recopy the image.  That's a real PITA.  When I press the Copy ALL button. I kinda expect ALL to mean, well, ALL
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Rick Stone

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You tell me. If I have applied a Border effect to a segment of an image, then drag it beyond the edge, it certainly expands the canvas so it includes the border. 

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Paul

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Joe, the post is about SnagIt.  Where in SnagIt video capture are you able to add annotations and expand the canvas to make them fit?
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Paul

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BTW, it's not just steps.  Any object that has a shadow gets clipped, and it happens whichever edge you drop that object onto
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Joe Morgan

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Okay then, I'm misunderstanding the issue. Or lacking the bug your reporting. I can place a rectangular callout in the upper right hand corner of an image. Without a drop shadow.

Add a drop shadow and it auto expands.


As far as video editing goes, Why would SnagIt offer share to Camtasia. If they didn't intend for you to edit images for video editing?
There both TechSmith products and images are vital to many videos.I add images all the time.PNG titles, etc and so forth.
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Paul

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This the effect I'm talking about Joe.  See how the shadow is clipped and manual expansion is required to reveal it. And I'm not talking about sharing SnagIt to Camtasia.  I don't use Camtasia, but my guess is the shared image would be clipped.

(Edited)
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Joe Morgan

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Yeah, I was working on my own screen shots. It looks like SnagIt auto sizes to the callout boundaries/handles/box . Whatever you want to call call the callout window.

Here I, zoomed in 400% and it cropped right at the edge of the bounding box.


The shadow expands outside the bounding box and therefore it's cut off.

So the callout is designed wrong for the auto expansion feature.That's my outlook.

Effects need to fall within that box to not get cut off. 
(Edited)
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Paul

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I guess that all the objects that have a shadow are designed wrong then.  I would have thought though that the first place to look would be at the canvas expansion to see why it's not allowing for shadows.  But frankly, as long as TechSmith fix the bug, I really don't give a damn how they do it. :)
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Joe Morgan

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I opened a ticket as well, spoke with them and sent a video of the issue as well.
They couldn't replicate the issue, as I made the video. I realized as a callout,step, whatever increases in size. The shadow no longer fall outside of the callouts "Bounding Box?" I still don't know what to call it?
 

So theres nothing to be cut off and look flat. It seems like a adjustment to the way callouts scale down would do it.Just how easy that is to pull off?
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Joe Morgan

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Same applies to top and side shadows as well, I don't know why it didn't hit me until just now?