Problem with distortion on perfect mp4 when being edited in camtasia

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  • Updated 7 months ago
Hi, I've imported a perfect mp4 of me (talking head and shoulders) (made on zoom) and when I move my hands (as I'm speaking), there is a blurring/shine comes on my hands but picture of my face/head remains fine,   ...any ideas appreciated please, thanks 
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maryrafferty1

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Posted 12 months ago

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Joe Morgan

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Can you post a screen shot of the problem?
What is "Made on Zoom"?
Do your project settings match the video dimensions?
Does it look normal when played back in a media player. "Hands moving, etc."?
What version of Camtasia are you using?
What version of Windows?

Regards,Joe 
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Debi Waldeck

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I’m seriously having the same issue. Makes me want to bag camtasia
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Robert R., Online Community Admin

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Hi Debi;

Where did the MP4 file originate from? What framerate was the MP4 file recorded at? Is the file one that started out as an MOV file then had its extension changed to MP4? What version of Camtasia are you running?

-Robert