Problem with screen "ghosting"

  • 1
  • Problem
  • Updated 3 years ago
Sometimes when I capture something with SnagIt 13.1.2 (build 7933) using Win7Pro 64bit.  There is ghosting present in the editor. See the "ghost" capture box in the editor. It just shows the outline of the capture box but is transparent. This would be funny if it weren't so annoying.
Photo of smason


  • 15 Posts
  • 7 Reply Likes

Posted 3 years ago

  • 1
Photo of JL1


  • 293 Posts
  • 131 Reply Likes
Could this be a video issue, rather than SnagIt, maybe??
Photo of Joe Morgan

Joe Morgan

  • 7426 Posts
  • 4055 Reply Likes
Have you tried contacting Tech Support?
I haven't encountered that issue myself. It seems like an unusual bug to me.

This is a Free Service. Submit a ticket at,

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

Chat Support Hours.

You can reach the “CHAT” Support Team for assistance from

 6:00 AM to 9:00 PM ET, Monday-Friday

 Saturday from 12:00 PM to 4:00 PM ET.