Problem with Snag-It and Windows 10 Insider Preview 16170 (rs_prerelease)

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  • Updated 2 years ago
After updating to Windows 10 Insider Preview 16170 (rs_prerelease) Snag-It Editor is not able to view the gallery images nor the just captured screenshot.

It constantly keeps complaining that the file has an "unknown filetype". It happened to me with Snag-it 12, so I downloaded the newest version 13 hoping this would resolve my issue.

But the problem remains.

Any help greatly appreciated.

Gabriel Gruber
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Gabriel Gruber

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Posted 2 years ago

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steffen.klarner

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Have the same problem with snagit 13 and Windows 10 build 16170, 16176 and 16179  
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gunnar.heinrich

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same here. seems to be a problem with thenew insider versions. Tested 16176 and 16179 as well. Still no improvements.
By the way: Since then all my PowerPoints slides are blank, too.
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steffen.klarner

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More problems with Build 16179, no save dialog in Excel, embedded pictures in an outlook EMail  are not shown (but included, the recipient can see them)
So, i think this needs to be fixed by microsoft not by Techsmith. Think we have to wait for the next build(s).