Problem with uploading MP4 files

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  • Problem
  • Updated 2 months ago
  • (Edited)
I tried uploading an MP4 file to Camtasia, it freezes and then the whole software shuts down. Any ideas??
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Posted 5 months ago

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kayakman, Champion

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need details on the mp4; where did it come from?  is it 30 fps or less; what are its dimensions? etc.
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Hi Has anyone found a workaround to this? I am not able to upload the videos I took with my iPhone 6s into the Camtasia. 
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kayakman, Champion

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suggest you contact free tech support; perhaps they can help