Problem with Youtube formatting and Firefox (Mozilla) Browsers

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I've started making some promotional videos for my website recently and me not being the sharpest tool in the shed when it comes to computer tech, I ask a lot of questions first before I plunge in.

Now the problem I have here is I see a error when I try to view my own video after uploading to Youtube." this browser does not support any of the video formats etc etc", giving me an html 5 error.

My software is Camtasia Studio 8, the exact same as one of my friends use, I had to ask him what format do I use for uploading to Youtube, he said to leave it as the default which was MP4 720p, which I did. After uploading was complete on youtube I got the error message; totally bizarre really because I can see videos he has made quite well, with the same settings. Generally I can see 99% of videos on youtube. (although I cannot see any at all on Dailymotion, but that isn't an issue)

My Browser is Firefox 52.9.0, my operating system is Windows XP

I have since tried several other video formats by converting with other software, with the same results. (WMV, FLV, AVI) I really need help with this as I am losing my patience. (So far its been 4 days I have been working on this)
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Melanie Spicer

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  • confused and frustated

Posted 2 weeks ago

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Dubie

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Can you watch other Youtube videos ok not just you own ?

Can you share a link that we may try/test to see if it works on our end ?


:)
(Edited)
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Melanie Spicer

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Generally I can see 99% of videos on youtube


I''ll need to do one again, something short so I'm not wasting time. I guess I should do it again in the standard format.

https://youtu.be/HtwlQ1CkWEY


I checked with Chrome, I can see it there. One thing, the quality was horrible which isn't the way the videos look on my desktop player.

(Edited)
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Rick Stone

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Processing time? I know YouTube takes your uploaded video and converts it to several formats. I've seen before where if you view really quickly after uploading, it looks dreadful. But after you wait a while the videos get cleaned up and look spiffy!
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Joe Morgan

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Yeah, it's processing time. You Tube process's a ridiculous amount of videos daily.
Primarily because its a free service, up to 500 hours of videos per minute in November 2015.

So yeah, it can take a while at times. I've had pretty good luck when uploading mine. I didn't realize how much they process.I just looked up that stat.

As far as Vimeo goes, they process it before allowing it to be viewed.So it's not like there superior, they just try to keep ahead of the issue.However,I've uploaded videos that were available for viewing,yet not available in full HD.

Glad it's not a computer issue.  
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Melanie Spicer

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Most likely I suppose. I was basically going on previous experience from some I did a couple of years ago and back then as soon as the 'save changes' tab was hit, I could see it. Weird I guess and they do a LOT of vids.

Anyhow, here is the final....(which I think still needs some cleaning up) The credits look terrible.

https://youtu.be/PTZ6Uu_RRi0

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bnystrom

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I would differ a bit with your assessment of Vimeo.

Yes, they process completely before you can view a video, which I would say is a good thing, as it eliminates the kind of confusion that Melanie experienced. When they say your video is ready, it's completely ready.

Also, because they don't process as much content, it never takes more than a few minutes to process a video, at least not with the 15-minute or less videos I've been creating. They also display a processing tracker, so you know what's going on.

Whether you consider this to be superior to YouTube or not is a matter of opinion, but it definitely is from my point of view, for the work I do.
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Joe Morgan

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I'm glad you posted the video link.
I see the highest quality available for your video is 360p.
So when it was first uploaded, it was probably only available at 144p resolution.

That explains why it looked so bad at first. I actually do remember waiting a hour or so for a you tube video to be available in HD a few years ago. It's usually just a few minutes at best.
A HD video is usually available at 480P or 720p as it first resolution, which is much more palatable than 144.

I've never tried to scroll end credits at 360p, I think they would look better if the text were larger? And a bold font.
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Rick Stone

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Wow... Wndows XP!
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Melanie Spicer

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So? not everyone has money to throw away Rick. How about an answer instead of sarcasm.
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Rick Stone

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Fun to see like minded individuals.

I myself was never a "smart phone" person. I pay about $7 per month for mine. (TracFone) and I too have found useful things. My favorite app is called "StoCard" and it allowed me to throw away all those little annoying plastic bar code tags you attach to your key ring for loyalty programs and suchlike.

It sounds like you have found your solution in Classic Shell, for me it was an application named Start 10.

Cheers... Rick :)
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Melanie Spicer

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We're stretched to the limit with budgeting for at least another year bnystrom, one we pay off the loans for our tractor we might see our way clear to updating this old thing. Until then we're stuck with it.
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bnystrom

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No problem, we're all here to help.
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Rick Stone

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Melanie, I have no clue what part of the world you live in, but where I live (Kansas City) there is a location that takes older equipment and refurbishes it and sells the refurbished stuff at super low prices. I think it's a non-profit as it also offers the ability to drop equipment off.

 It might be worth checking to see if you have a similar location in your area. It could be a very cost effective way to upgrade.
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Melanie Spicer

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big sky country NSW Australia. We're about an hours drive west of Tamworth. And yes we do have a shop similar to that. As I mentioned earlier, our budget is tight, loans and drought don't help. We had over 5k head of prime lambs this time last year, we now have less than 800 and the prices have almost halved.
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kayakman, Champion

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have you tried hosting your videos on Screencast.com?
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Melanie Spicer

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How popular is it? Can I embed the url for the video on my forum, which doesn't even have a viewer for that site. I'd try anything if all the pieces fell into place. I have uploaded to Dailymotion. Similar problem though not as dramatic, I can watch them but only with Chrome not Firefox. And as I said earlier I hate Chrome in general
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kayakman, Champion

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Screencast.com is a hosting web site; it has its own player so anyone with just the URL can view the video in a browser; the site is optimized for hosting Camtasia videos

perhaps sign up for a free Screencast.com site [it's a TechSmith service], and give it a try; you can easily share directly from CS8 to Screencast.com

I host almost 600 media files on that site; serves my purpose just fine
(Edited)
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bnystrom

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I also strongly prefer Firefox to Chrome, but I'm forced to use the latter at work due to compatibility issues that are all too common with Firefox these days. That's just the way it is; there are a lot of websites that don't work well with it.