Camtasia Studio 8: Problem opening older project

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  • Problem
  • Updated 3 months ago
  • In Progress
  • (Edited)
I made a copy of an existing project and tried to open it. When I do, it gives me the information about the program making a copy for backup etc and I click OK. I then get a message that says

Unable to upgrade project. To upgrade a project, a backup file must first be created. Please try again and choose a different name and location for the backup project file.

But I've not gone through any dialog box that would offer me any choices.

Suggestions?
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tucsonjhall

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Posted 4 years ago

  • 35
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Kevin Liu, Sr. Software Engineer - Camtasia Studio

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Official Response
802 is live which has the fix for the project upgrading issue along with many other fixes. Version history of 802: http://www.techsmith.com/camtasia-ver...

Hope this helps.

Kevin Liu
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Shane Lovellette, Employee

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Official Response
Hi Everyone,

Camtasia Studio 8.0.3 released today. We fixed many project upgrade issues with this release, as well as added productivity enhancements. We hope this fixes many of the issues customers on this thread have experienced. Please let us know one way or the other. Here is the full list:

- Made lower volume levels more distinguishable on the timeline audio waveform
- Arrow keys now scroll the playhead instead of the timeline
- Tooltips now show for locked media
- Improved ability to scroll the timeline while playing
- Added ability to specify duration when extending a frame
- Adding ripple moving and trimming of media on the timeline
- Inserting space on the timeline by holding shift and dragging the playhead
- Added option to include under video captions in a variety of outputs
- Improved audio editing for timeline selections
- Keyframes now automatically fit in available space when added to media
- Improved messaging when uploading media to private or password protected folder on Screencast.com
- Fixed an issue that caused extended frames to show incorrect cursor effects
- Added ability to set the default animation duration to instant
- Fixed an issue causing table of contents to not be initially visible
- Improved memory usage and performance on the timeline
- Fixed issues causing CS7 project upgrades to fail
- Additional bug fixing

Here is a video to explore what's new in 8.0.3: http://www.screencast.com/t/QsrLLpZRIk9

Thanks,
Shane Lovellette
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Dave O'Rourke, Senior Software Engineer

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Official Response
We've released an 8.0.4 udpate which addresses some problems with opening certain saved projects, including those where the source files have been moved or changed since the last time the project was opened. This is a recommended update for all Camtasia Studio 8 users.

Here's the steps to apply the update:
1. Use the Help > Check for updates menu to get a link to the download.
2. Click the download link to begin the download.
3. Once the download completes, close Camtasia Studio and run the setup EXE. Note: you do not need to uninstall your current version prior to running the setup.

Please let us know if you experience any problems.