Problems with a SCORM video produced with Camtasia 9

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  • Updated 4 months ago
I am a total newbie to Camtasia.  As an IT Manager, I have been tasked with helping our trainer develop SCORM compliant videos for uploading into our LMS, Relias.  I put my first one together today, added quizzes to it, and followed all the instructions I could find on both TechSmith's site and tips from the web.  The video seems to produce fine, I get all of the files that I got when I produced the trail video when I went through the tutorial, but when I try and open the HTML file that is generated, in both IE and Google Chrome, it just sits and spins, and never opens.  I have re produced the video several times with different settings, but never have had success with getting to the produced video to open.  If I try to open the MP4 file that is generated, that opens fine.

Suggestions?  I am not even sure what to look at next, and I will try TECH support tomorrow, but was hoping for answers, or at least a direction, tonight, I thought I would ask the experts....

Thanks
Jim
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Jim Pemberton

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  • confused

Posted 2 years ago

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Richard Campbell, Champion

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Did you upload the zipped file to your LMS? That is the only way it will work.
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Richard Campbell, Champion

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Jim Pemberton

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I did not, as when I went through the tutorial, it allowed me to open and view it in IE, so I assumed that O could do that even with the one I built.  I will upload it and try it out.


Thanks!

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Joel Gendelman

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Researching another issue but check to see if your LMS has a “compatibility mode” that defaults to “IE 7” or something along those lines.  By changing that to “none” you may be able to get the module to work. 

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ATMeyer Consultants

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Where is this tutorial. I can't find the box to check for Scorm 1.2 in Camtasia (Windows) 9.11
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PBlasingame

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I am having the same problem with Camtasia 2018. I have followed the instruction and tried IE and Chrome.