Produced video has parts with no image, but audio works fine

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  • Updated 7 years ago
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Hi!

It's been a recurring problem with my version 7.1.1 : many videos have parts without any image, but the audio works fine.
Also, a picture I put in that same part will or will not appear in the produced video. So sometimes I see the picture, but the rest of the screen is black : why?
Thanks!
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Carl Rocray

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Posted 7 years ago

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Renee Badra

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This tech support help article might help....
http://techsmith.custhelp.com/app/ans...

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