Product key for camtasia 9

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  • Problem
  • Updated 1 year ago
I have registered my product key account but program wants  the key for me why?
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pemdolinooo

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  • It annoys me

Posted 2 years ago

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pemdolinooo

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pemdolinooo

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pls help
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Joe Morgan

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You need to enter the key into the program to activate it.

Just hit "I have a Key" then enter it.

Regards,Joe

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pemdolinooo

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i try it for first,but the program answer this
http://imgur.com/a/5PrDJ
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Joe Morgan

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Looks like your going to need to contact support then.You can use the program but you cannot render anything without a Watermark so it's less than ideal.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

Hey "Rick Stone" Care to ask me what's wrong with watermarked trials???
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pemdolinooo

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yes thanks
but support is functional only monday-friday?
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Joe Morgan

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Unfortunately, that is Correct

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pemdolinooo

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ok a will wait
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pemdolinooo

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sorry for the inconvenience, I rebooted the PC and now everything is ok
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Joe Morgan

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Well that's great!
Your feedback may help others experiencing the same thing.
And that's not an inconvenience at all{:>)

Regards,Joe
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Glenn Hoeppner, Employee

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Sorry that I'm late to the thread. For the record, we're planning to improve the experience with Camtasia and software keys like what was done with Snagit, where you can (optionally) sign into the software and your key will be populated for you if you have it associated with your TechSmith Account.

Snagit currently operates this way, but it's still in the works for Camtasia.

I'm not sure why you'd have been receiving the error message you were and why a reboot would resolve it, but I'm happy that you managed to get it working.

-Glenn
(Edited)