Project conversion from 8.6 to 9.06 results in choppy playback

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I recently uploaded an project created with v.8.6 into 9.06.  Playback is choppy.  Playback was choppy in 8.6.   I was hoping that would go away, but I'm wondering if the problem came along for the ride. Thanks. 
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careerservices1485

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Posted 1 month ago

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dmey503

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I'm not entirely certain which problem this is referring to.  If you could provide a sample video and a screenshot of your timeline, it would help. Did you upgrade to Camtasia 9 or 2019? 

It could be a lot of things. Do you have a lot of other programs running when you're rendering and what size video are you rendering?

 

Do you have a lot of grouped objects connected by transitions? Sometimes that creates a choppy look and you have to ungroup everything and apply individual transitions. 
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Ed Covney

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Uploaded to where?  Using what video player?
Are all your videos choppy, or just this one video?
As is true with all video authoring s/w, Camtasia works best on better equipment with lots of RAM and a decent video card. No matter what hardware you have its a good idea to tell us what you have so readers can immediately rule out or in hardware as a possible concern.
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dmey503

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Yes. That makes a big difference as well. Even on my fastest computer, I close out most other applications and don't use it while rendering. You're asking for trouble if you do that. 
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Ed Covney

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" . .  I close out most other applications  . . " A very good practice indeed.
Another potential major problem is anti-virus software, some think that their software is the "only" software you need, therefore it can use all resources of your computer, any time it wants.
I use "windows defender" and "MalwareBytes",  and as they use so little resource-wise, at times I forget to ask what a/v is in being used. That alone can be a game changer.
Also, I think its a good practice to open task manager every now and then, just to inspect how much of my PC is currently available to me.

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Robert R., Online Community Admin

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Hi there!

What type of content do you have in the project? Is is imported media or is it a Camtasia Recorder file? If it's imported media, is the media recorded in 30 FPS or is it recorded at a higher framerate? Also, in Camtasia 9, can you please go to Edit - Preferences - Advanced and set the GPU Acceleration (may read as "Hardware Acceleration") to "Software Only " mode then restart Camtasia and reopen the project? How is the playback now?
-Robert