QR code is not supported with Fuse

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  • Question
  • Updated 5 years ago
  • (Edited)
The QR code reader on the fuse does not appear to work. Got phone a few weeks ago and have been trying to connect. Says:
``QR code is not supported`` I just put on another QR Code App yesterday that reads all QR code including snagitts and it has no problem.

I have a new Motorola G phone, 4.4 android. up to date snagitt. Have had this same issue for a few weeks, since I got the phone. Network is working fine with all other devices in home and are connected together on same network.   I do not know how to disable all the adapters if that is one solution. Not sure if a firewall is an issue, but other QR reader worked
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lacouveesports

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Posted 5 years ago

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Photo of Jennifer Bedford

Jennifer Bedford, Official Rep

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Thanks for sending in the note. Have you chatted with our support team yet?  They should be able to look at your device set up and see what might be causing this issue.  You can call them at 517.381.2300 (or toll free 800.517.3001 in US or Canada) or submit a ticket here: http://bit.ly/ts-gethelp

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