Reality Check

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  • Updated 7 years ago
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Why does Camtasia always crash and never really work when you need it most? Is it possible not have to spend 50% of my time re-recording content?
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BK Page

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  • frustrated

Posted 7 years ago

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kayakman, Champion

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If the "crashes" are occuring during capture with Recorder, it might be best to contact tech support and log a case.
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Randy Schott

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I agree with kayakman. We do everything we can to make sure the product is stable. But if it's crashing on you that much, our support department would be the way to go. It's free, and they can get crash dumps from you that we can analyze here to figure out why you're getting so many crashes.

You can create an account and submit a ticket here:
http://techsmith.custhelp.com/app/uti...

If they are able to help you figure it out, please do come back here and let everyone know what the problem/solution turned out to be, as it might help others that are having the same issue.

Randy

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