Receiving Error "Snagit cannot open files in the “iCloud synchronization file” format."

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  • Updated 1 year ago

I am receiving the error

“2017-05-11_11-12-42.snagproj” could not be handled because Snagit cannot open files in the “iCloud synchronization file” format.

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tgruidl

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Posted 1 year ago

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Luke Griffioen, Employee

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Hi,

I've seen this error before with other applications. I believe it means that the file is only on iCloud and there's just a placeholder file on your local machine. Are you able to get iCloud Drive to download the file to your machine?