Recorded audio from screen capture is over-driven and non-adjustable

  • 1
  • Question
  • Updated 9 months ago
Installed trial of Snag-It (v.2018.1.0 64-bit, build 775) and am testing it.  Many good things about it; however, the audio section needs work.  After recording, I played the video capture back and the audio is way over driven.  (Over-driven means that the input is over modulated so that the speach is overly loud which causes it to be muffled.)  I don't see any adjustments in Snag-It to compensate, and trying adjustments in lowering Windows audio levels as well as playback audio levels does not work.  This tells me the issues are on the input side of your app. 
I just noticed there are something like 17K+ posts regarding various audio issues.  Maybe you shouldn't continue to ignore the audio issues.  I have a background in audio and mixing.  I would suggest looking at ways to adjust the inputs.  Also, audio meters would help immensely.
Photo of RickyO

RickyO

  • 2 Posts
  • 0 Reply Likes
  • Discouraged that your product has been around for years and this is an issue.

Posted 9 months ago

  • 1
Photo of Paul

Paul

  • 1157 Posts
  • 912 Reply Likes
Try a trial version of Camtasia - it might suit your needs better
Photo of RickyO

RickyO

  • 2 Posts
  • 0 Reply Likes
I don't want Camtasia.  If I wanted it, I would have chosen it.  I wanted Snag-It.  That's like saying, "If you don't like the steak, try the potatoes."
Photo of Paul

Paul

  • 1157 Posts
  • 912 Reply Likes
I'm sorry, but I thought you said you were testing things.  In fact, yes, you did. That's why I said "try it". I think what I was actually saying was, "If you don't liked the minced beef, try a steak."

The video capability in SnagIt is crude.  Personally I don't see why it's even in the product given that it is so often, as in your case, called out as being inadequate, and when there is a better option in the same stable.  We could equally say that Camtasia is crap at taking screenshots.  But there you go.  It's in there, warts and all.  

The only thing I ever use it for is creating gifs to illustrate an issue. But that's only because I'm too lazy to fire up FlashBack to do it when SnagIt can at least make a decent job of doing that.

But if you want to moan about the one product you've tried and complain when someone points out an alternative that might suit your needs better, please go right ahead.