Immediately after you select the Record button, does it show if you take the following actions?
If you have a keyboard that has a special key with a Windows logo on it, try pressing and holding that key and then pressing the left arrow key a couple of times.
If you don't have such a key or if that earlier action fails to work, see if the steps below work.
Again, immediately after you select the Record button, try pressing Alt+Spacebar.
Then press the letter M.
Then press any of the four arrow keys.
Now just wiggle your mouse a little bit.
Does the window now appear?
Cheers... Rick :)
Thanks for the suggestions! I was crossing my fingers but unfortunately, none worked. This is a weird problem. I can see it running (Control Alt Delete) and when I close it down there is a quick flash of it on the screen. I have messaged the support team but of course just missed them and they won't get it until Monday.
I really appreciate the help! I'm sure I'll get is sorted eventually. I can't find any other way of activating the webcam other than using the Recorder Controls.
Wish me luck!
I had the same issue with a product I was training others to use this week. Trying to open a file but wasn't seeing the dialog and the program appeared to lock up. I have known for years about the methods I described, but the Windows+Left arrow key just didn't work for me. I nearly gave up before trying the older Alt+Spacebar equivalent.
Sorry it failed to work.
Hope Tech Support can help you out!
Cheers... Rick :)
If you don't want to reinstall Camtasia. You could try re-setting all the Camtasia 9 settings back to factory defaults.That involves opening the registry and deleting a Camtasia 9 file.
To reset Camtasia back to defaults , do the following:
-make sure CamtasiaStudio.exe is not running
-click start-->run and type regedit
-browse to HKEY_CURRENT_USER\Software\TechSmith\Camtasia Studio\9.0 and delete the 9.0 folder.
I don't know if that will help or not,I think a reinstall is the best move.You may have more Gremlins under the hood waiting to get out and ruin your day.A reinstall is more thorough in most cases.