Recorder only software for use by others to pass on recording

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My job is to create training videos for Amazon, therefore I work with SMEs (Subject Matter Experts) on a regular basis. Most videos I create are focused on the use of software. Right now I have to find ways for the SMEs to either record their screen (Jing) or have them send me screen shots. These all end up in a less than ideal final product, because the SMEs don't have access to good software and if I get an okay recording, the cursor is flying around the screen.

I would like a companion software with Camtasia that is in essence a free recorder that I can have the SMEs install and then send me the .trec files. This way, I still have high quality recording that gives me back some edit ability.

I think this could be offered in a number of ways. The recorder could be tied to a license and only allow one or a few active units at a time. That can be "de-registered" by the Camtasia license holder. Another option could be an active license for so many days. Many other options as well. By recording into the .trec file, no one would have a use for it unless they had a paid license for Camtasia.

This would revolutionize my workflow and allow a better end product. I am sure everyone out there dealing with SMEs would love to have this feature.

Thanks

Derek
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doossian

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  • sad, but hopeful.

Posted 1 month ago

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Jay Versluis

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I second this suggestion! I'd go as far as suggesting a completely free standalone recorder app for macOS and Windows that can produce .trec files, without further export options. This would be essentially useless for anyone without Camtasia, but it means anyone can record their screen and pass the recordings on to a Camtasia license holder, who can use them in their edits.
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Brian Nystrom

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I can see something like this being really useful. I occasionally need someone to record video of applications that I don't have access to and I usually end up with lower quality video after converting from some other format. A "direct-to-trec" recorder would be really helpful in these situations.
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Jay Versluis

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Can you imagine an additional Linux version...? That would open up Camtasia screencasts to a whole new platform. Editing could still be done on Mac and Windows, but capturing intricate Linux apps for further explanation would open up a whole new market. 
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Brian Nystrom

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The question is whether the Linux market is large enough to pay for the development costs.
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Paul

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Yes, this would be a great addition.  Flashback has this feature
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doossian

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I am not familiar with Flashback. I will check it out.
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pjonesCET

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Nice sounding Software but Windows only.
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Ed Covney

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While awaiting TechSmith action, have you ever used "TeamViewer"?  The SME hosts the connection and uses his software on his computer. You record the session on your computer. Commercial licenses aren't cheap but so worth it in many situations. There's a free (non-commercial use) license that you could use to try it.
You could be recording an SME session in less than an hour.
(Edited)
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doossian

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I have been unsuccessful in opening the teamviewer website.
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Brian Nystrom

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That would work as long as the SMEs are in the same company or one that would permit Team Viewer access. We have team viewer that we use for tech support, but unfortunately it wouldn't work for the times I've needed it, as the information was on networks in other companies and they understandably wouldn't allow this kind of access.
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Ed Covney

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doosian - I tried too, the link dropped the  "s\"  at the end  -or-  copy and paste the link.
(Edited)
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Ed Covney

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bnystrom- Yes of course, all parties would have to allow the TV s/w and the SME's allow their PCs remote control style access. Which has NEVER bothered me as users at both ends have a "kill connection" switch cleverly called "Exit". 
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Brian Nystrom

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What I was eluding to is that many companies absolutely prohibit any type of access like TeamViewer except from within their companies. On a person-to-person basic, it's not a big deal, as you said.
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Joe Morgan

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It's an interesting concept.

But if anyone can afford multiple licensees to create training videos, it's Amazon. Tell them to stick a pry bar in their wallet and pick some up.

Regards,Joe 
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Ed Covney

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Yes it would be great if Amazon would foot the bill, but if Derek is an independant, it's part of his cost of doing business. Derek would be the only one that requires a license ($49/mo), the SME would be "end-points" they're free.  One user, one session, as many end-points as needed, $49 /month. Given his opening statement, I would think Derek would derive much more value than $49/month. (IMO)

Derek: If you go to the link below, search for and click "chat with a sales person". When you connect, ask to speak with "Lisa C" and provide your name and phone number. She's there from 10:30 - 6:30 EST and she's ready to "deal" this time of year. There's no free period, but its money back guarantee for 7 days.

Go to https://www.teamviewer.com/en-us/

(Edited)
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Joe Morgan

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I don’t know that TechSmith should offer their screen recorder for the purpose of creating.TREC recordings exclusively. Whether that would be in their best interests. That being said.

I think the teamviewer concept has some merit.

If Derek has a lot of clients. I think sessions could become problematic. If a session ran into overtime. It could create problems for both parties for several reasons. Time invested, blah blah blah.

I have clients that send me several videos all the time. If there’s a problem with 1 of the videos it’s on them to get me a replacement. I would hate for the burden of responsibility to be placed upon me.

If the videos I receive are dependent on syncing my computer with their computer live. And them performing tasks while I record them. Plus, they have to cover all their actions flawlessly. Or at least correct all of their mistakes within the session. Otherwise, we have to schedule another recording session down the road”Again”. That places an awful lot of extra work on my plate.

I’m not in Derek shoes and maybe teamviewer will work for him?

Regards, Joe
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Ed Covney

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Joe - if you have the time, I'd love to show you first hand how it can work. Syncing is no problem if we both have solid & speedy I/N connections. As an "end-point", everytime you initialize (start) TeamViewer, it creates a new password I would need your TV password (phone call)  to connect.
Once connected, I'll record our session in Camtasia on my PC. When done, I'll swap positions with yoou and you can control rendering the video on my PC.  You can grab a copy of the video and paste it on your PC if you want. There's a couple other rules I insist on and we can discuss them on the phone.
Derek, ehether Joe wants to or not, I'd be happy to show you. For the time being, download the free. "non-commercial", "personal use" version.
My email is ed(dot)covney(at)gmail(dot)com - I'll email my phone number - I'm MST and prefer remote control sessions between 10am and 4pm. My i/n is 50mb down and 5mb up
so if I host 720p would be no problem, you'd need 8mb up for me to record yours at 1080p.
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Joe Morgan

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Syncing isn't the issue Ed. I've used teamviewer in the past.

It's going from receiving recorded videos from a client. Which would require "No Effort" on my part.Well, I do have to hit the download button, and chose a destination. 

Then switching my workflow too actively participating in the recording sessions. Tying up my computer for vast amounts of time and extra effort on my part.

During which times, I couldn't be actually doing other work, putting  other projects on hold.

There's nothing efficient  or  convenient about this in my view.  

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doossian

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Thank you Ed for the offer, I am reaching out security to find out if it is a solution I can use within Amazon. They have very stringent security protocols of software.
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Ed Covney

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"They have very stringent security protocols of software." As they should.
But while they assess, I can get you up to speed, if you so desire. If they say "OK", you're READY. else, you experienced something you've never experienced before. It will CHANGE your business henceworth! 
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Ed Covney

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Joe -

I'm in my 70s and keep my retirement mostly, a secret. For the previous 25 of 30 years, I've gone from "engaged" to "participant" and all the way back (now) to "active". I wish I had kayakman's Camtasia's abilities a your accuman for communications. Jessss - If you two could get together ...
Today (and most days) I'm a mathematician. I want to spread math good will among good people, like you. And am willing to put up with whatever you or others endure to get my simple message accross. Wanna see secrets of Sudoku? Help me produce the video !!!
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Joe Morgan

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If I was into Sudoku I might be interested.Truth be told I don't care for math much.Never did.I'm getting close to 60 so I don't see that changing anytime time soon{:>)
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JMichaelTX

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@Derek

Right now I have to find ways for the SMEs to either record their screen (Jing) or have them send me screen shots.

Have you tried using QuickTime Player for the SMEs?  It's free and produces high quality video/audio screen captures.   It even supports external mics to get better quality narration by your SME.
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doossian

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Thank you, yes I have. My biggest issue is cursor usage. Many people "talk" with their cursor. I really would like the ability that I have with .trec recordings to remove the cursor.
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Dave O'Rourke, Senior Software Engineer

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Derek,

Thanks for the suggestion.  With our current offerings, I'm not sure if we have exactly what you're looking for.  But I can describe what we currently offer:
  1. TechSmith Relay is our lecture capture solution.  It includes a free lightweight recorder, intended for SMEs to use to record their screen.  These recordings can be published directly to Relay, or they can be imported into Camtasia.  Fair warning though, Relay is an enterprise solution, so it may be larger than what you need.  But that's for you to decide, of course.
  2. TechSmith Snagit includes screen recording.  The recordings are direct to MP4, which is a shareable format, but slightly lower quality than Camtasia .trec recordings, and the cursor is burned in.  These files can also be imported into Camtasia for editing, though you'd be compressing the video twice (recording in Snagit to MP4, then exporting an MP4 from Camtasia), which is less than ideal from a visual quality standpoint.
  3. TechSmith Camtasia could be purchased by the SMEs.  They would then be able to record the footage that you need, and share the .trec recordings with you.  You could bring these into your Camtasia projects and edit them down into your final videos.

Hope this helps.
(Edited)
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Joe Morgan

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I was going to suggest the Camtasia free trial myself. It seemed like it could be illegal to use it in that manner.
I realize they "Free Trial Users" wouldn't be producing the videos. But their intent in making recordings would not be for the sole purpose of evaluating the software.
It still sounds sketchy as I type this out.

Regards,Joe
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Joe Morgan

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I highlighted 3 Red Flag "In my opinion" reasons why this should not be recommended.

Perhaps I'm wrong?

Regards,Joe



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doossian

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Dave,
Thank you for showing the options, I use these currently. I posted this in the idea forum in hopes the TechSmith may produce this type of recorder in the future.

Thank you.
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damianrx

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@Joe such a party pooper lol.

I like that the senior software engineer suggested violating the terms.
Of course the OP did mention he's working or doing work for Amazon so perhaps Techsmith would bend the rules?
Or the senior software engineer will be looking for a new job soon?

Perhaps Techsmith could pull the recording module out of Camtasia only and make it Free but propriety so you have to purchase Camtasia to get output.

I thought Jing was scrapped. Says something like that on the web site somewhere.

I'm disappointed to read snagit quality recording is poor compared to Camtasia.
What's the point then?
That might answer why I get such crap quality from screen recordings.

I'm not surprised really.
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Paul Middlin, Employee

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To clarify on Snagit quality- it's not *poor*, but there is a difference. This is for a good reason- Snagit encodes directly to an MP4 that is ready to share, which means it strikes a nice balance of quality and file size. If it leaned more heavily toward perfect quality, the recordings would be very large and hard to share with others (or view on their internet connections).

Camtasia, on the other hand, is making recordings that will be edited. For that, you want a higher recording quality (and don't mind the larger file sizes) because you're going to re-encode it after editing.
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damianrx

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@paul
Hi Paul appreciate the clarification.
So it's Camtasia for me.
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Dave O'Rourke, Senior Software Engineer

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@Joe Morgan, you are correct.  I should not have suggested the trial for this purpose as that would be contrary to the terms in the EULA.  I have edited my post to suggest a purchase for this purpose.
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Joe Morgan

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My gut reaction was to suggest the same thing. I managed to catch myself before I did. {:>)