Recording only showing 1 second

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  • Updated 2 years ago
Hello!
I recorded a 20 minute long video and everything worked as it always does, but after I saved it and wanted to watch it, it just shows 1 second of recording without sound.
I took a screenshot of the information on the clip, I'll but it in here.
The file looks fine and is 540 mb big.
Does anyone have a solution?
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thelodfeltbrothers

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Posted 2 years ago

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Joe Morgan

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You could try extracting the recording and see if you can play that. System audio is saved to the avi file. You will lose the ability to edit the cursor but you should get a quality avi file to watch.You need to place it in the media bin to extract it. Let us know if it works out for you.

 If your .trec file file contains audio from a microphone. That is contained on a separate track as well as any webcam footage. So you would still need place these items on the timeline to bring all of the elements back together and produce a final video.



See Image Below, Click to Enlarge

Regards,Joe

(Edited)
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thelodfeltbrothers

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Hey! Actually I seperated the audio and the video, then I could drag the videofile so atleast my video is working, but sadly the Audio is messed up.
I don't know why it happened though..
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Joe Morgan

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Either do I thelodfeltbrothers,

You could try a reinstall of Camtasia, make sure that Windows is up to date, Check for driver updates and all of the above or more.

However, contacting support may be your best bet fer finding a soultion and cutting through the red tape.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

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Fred Grover, Champion

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Strange it did that but I have seen it happen and it was only once for me thankfully and knock on wood an hope not to Jinx myself here. Joe's suggestions are great and he beat me to it as I just seen this post. Let us know what you find out and if any of these things or suggestions work for you and if you contact support what they say back by posting here for other users to see who may be having the same issue.

Thanks for posting and have a great day/night.

Cheerio ~ Fred.