Recording system audio played in headphones sounds muffled

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  • Updated 3 years ago

I'm trying to record part of a YouTube  video for a PowerPoint presentation using Camtasia Recorder.  I'm in a busy office at the moment, so can't play the sound out of my speakers when recording.

I have enabled 'Record system audio' and selected 'Do Not Record Microphone.' 

The sound sounds crystal clear in my headphones during recording but in playback it's incredibly muffled sounding / poor quality. 

What am I doing wrong / what's the solution?

Thanks

Em

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Emily Gallichan

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Posted 4 years ago

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dan

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Are you not using a separate microphone?  The built in computer microphone is usually pretty bad on all systems.
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Emily Gallichan

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Well I thought because I'd enabled recording system audio and disabled microphone recording, this would record the audio being sent to my output device (in this case my headphones instead of speakers) rather than using the microphone at all?
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dan

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If i am not mistaken, and if you are using a laptop, all it's doing is recording audio via the internal microphone.  I just purchased the Blue Snowball microphone on a recommendation.  It's $60 and it's great.
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fred coe

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I am recording in snagit with a Blue mike and the recorded sound is muffled, soft, and lacking high frequencies as heard through my sennheiser pnones. The system playback with the same mike and phones is perfect. WIndows 7. Is there some real problem with sound on this software? Fred Coe
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Dave O'Rourke, Senior Software Engineer

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I just hopped on and noticed this thread, which had been bumped to the top by Fred's reply. Sorry if this is coming too late for the original reply. Even if it is, perhaps it will help someone else who finds this thread later...

@dan: Actually, system audio is recorded differently than the microphone. It records the audio that is being sent to the default playback device (usually speakers or headphones). There's no "internal microphone". Thanks for the microphone recommendation though.

@Emily: I know it was a few weeks ago, but If you're still experiencing problems, I have a suggestion that might help. In the lower right corner of your screen, right click on the speaker icon and choose playback devices (NOT recording devices). In the dialog that comes up, left click on the device labeled as the "Default Device", then select Properties. Switch to the Advanced tab, and select "16-bit, 441000 Hz" as the Default Format. This is the format that is sent to Camtasia when recording system audio. If it's set to something else, it's possible that the muffled sound is due to poor sample conversion during recording. By switching to 16-bit, 44100 Hz, we will not need to do any additional conversions, and this may resolve the muffled sounding audio.

@fred: The original post was about Camtasia, but Snagit records system audio in the same way. If you're having similar struggles with system audio, you might try this suggestion as well.

Hope this helps.