I am using Snagit 126.96.36.1992. I set up a capture profile for a fixed region with no starting point. When I start the capture nothing appears to constrain the capture region. Am I doing something wrong?
Hi there! Here is a tutorial on our blog that specifically covers fixed region capture in Snagit - when to use it and how to do it: http://blogs.techsmith.com/tips-how-tos/meet-image-size-requirements-using-the-fixed-region-capture-.... If this does not help you with this issue, there are couple of things I would also suggest: 1. You are not on our current version (12.3.1) - there is a good chance that we've had some bug fixes or minor updates since you installed. You may want to get the free update to the latest to make sure you have the most current fixes. 2. If updating does not work and the tutorial does not help with your issue, I would suggest contacting our Tech Support team. They are available Mon-Fri, 8am-7pm Eastern Time. You can submit a help ticket here: https://support.techsmith.com/hc/en-us/requests/new, or contact them via phone at 1-800-517-3001 (US and Canada) or +1.517.381.2300 (International).