Registering my product doesn't work properly

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  • Problem
  • Updated 12 months ago
Your software asked me to register it, so I tried to do that but it failed.   Strangely, it uses this web address to try to finish registration: http://127.0.0.1:60827/?code=a353869c-6bb7-4f81-beda-b971f5b26705
I don't need tech support on this, but I thought you might want to know your registration process is broken. 
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greg

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Posted 12 months ago

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Photo of Ed Covney

Ed Covney

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This happened to me a while back.  I fixed it by clearing cache (corrupted) in my browser (FireFox). It may be worth a try?
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JL1

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This is a users forum. Messages to TechSmith should be sent directly to the company.