Reinatallation error

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  • Problem
  • Updated 2 years ago
  • Solved
Ever since I had a trial version of Snagit 13 I have had trouble launching my SnagIt 11 since the trial finished.  I do not want to change at this point in time so I uninstalled SnagIT 13 and now I cannot launch SnagIT 11 at all as it attempts to reinstall and comes up with a missing file message - snagit_evaluation_enu.msi Setup.  Please help
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Posted 2 years ago

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Robert R., Online Community Admin

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Hello Sharon;

You will need to reinstall Snagit 11, which you can download here.

Once reinstalled, you should be able to use Snagit once more.

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Neil Mathers

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I had similar problem, on startup. Later the "icon" would disappear after use. So there is a way of getting the "icon" back. I am on Windows 10. So I went to the bottom black border and clicked on the up-arrow (by the tiny screen!). Here jumps a window with some apps. You should recognise the Snagit S icon among others. Click and GO. Neil