reinstall camtasia 9 in another computer

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I changed my computer and need to reinstall camtasia 9 (life use, without upgrade) in my new computer. I have already desinstalled camtasia in the older computer. I also have my key-number. But, I tried 6 times to install and always, during the process, appear the ERROR CODE 2235. I need help to install camtasia 9 in my new computer. Thanks in advance, Larissa Zeggio from Brazil.
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Larissa Zeggio

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Posted 2 weeks ago

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Samarn Sumrith

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you may try to download camtasia 9 from this link and install again.

https://www.techsmith.com/download/oldversions
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Larissa Zeggio

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I did this 9 times already. In every time during the reinstallation it shows the error 2235. 


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Larissa Zeggio

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Larissa Zeggio

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but thanks Samarn to try to help me!  
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Larissa Zeggio

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even when I tried o install the new version (2020) it shows the same error, with a different  screen. see bellow
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Theresa Green

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If you are having problems with any other programs you may need to reinstall your Windows 10 . If not, I would firstly manually uninstall Camtasia from the new computer. Here is a link showing how to do this https://support.techsmith.com/hc/en-us/articles/203730438-Camtasia-Windows-Uninstall-Camtasia 
Then after restarting the computer and before trying to install Camtasia again, make sure that you have all the latest Windows updates. 
I hope this helps.
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Samarn Sumrith

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I think you have problem with your Windows if your Camtasia has been downloaded from TechSmith website.