Relay links contain security errors

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  • Question
  • Updated 6 years ago

All of the relay links come back with errors -

"The target page can not be opened within the content frame due to security reasons. Click the link below to open the page in a new window."

Is there a switch or something that can be set so that we do not have to go back and manually setup each link?

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Donna Petty

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Posted 6 years ago

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Photo of Walter Pelowski

Walter Pelowski, Customer Solutions Engineer

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Donna,

  This might be due to the way Relay is configured, and where it is publishing.  It is not inherit in the Relay product.  The next steps will be to contact our support team at http://support.techsmith.com with the following information.
1. Please provide an example of a link with this problem.  Can we access this link externally?
2. Do you know who maintains your Relay server for us to contact him/her?
3. Do you know what sort of media destination this might be?

  All of these things will help us understand why you're getting this strange behavior.

  Thank you for helping us to resolve this.

Walter Mitchell Pelowski
Customer Solutions Engineer
http://www.techsmith.com

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