I used Snagit's Backup & Restore to import my old library. Now as well as the saved files. it shows hundreds of broken links to jpg files that were saved to different locations on the old pc.
Can anyone tell me how to delete the broken links?
With Snagit 11.2. can we choose the location of the default library folder, as I'd rather move it from the C drive to the rest of my data, for easier backup.
I also copied the image files to the same exact location, so each broken link is actually pointing to a correct file.
I would like to fix this with one of 2 options:
1. Re-link the broken links to their files (preferred)
2. Remove broken links from the library
Any help is appreciated!
I am having a similar problem although I didn't move any files. It seems like it just happened out of the blue. All of a sudden, the images in "Library | All Images" are all just displaying the broken image. If I go to Recent captures or pick any other folders everything looks fine.
Any help would be appreciated.
I'm actually surprised there has been NO response to this from TechSmith. I've always had good interactions with them.
I occasionally get this issue as well. Has nothing to do with moving images around. It's very frustrating.
When it happens, I try to do a refresh and restart SnagIt, but it doesn't make a difference. I also can't double-click on the thumbnail to open the file in the Editor. If, however, I use File Explorer I can see and open the image with no trouble.
Does anyone know what to do about it?