Rendering stops at 89.1% - I need help!

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  • Updated 2 years ago
Hello, everyone.

I've been trying and trying to successfully produce my video in the last two days that I made with Camtasia, but it has been stopping at 89.1% and sometimes at 97.3% which has been annoying me.

I've read other forums on this site regarding this issue, but everyone is saying something different.

It would be great if someone could help me out as I've put a lot of effort into this video (discussion video regarding a videogame), and it has a length of 35 minutes. In the video, there have been often cuts and images along with MP4 videos that I added which may be the reason. I do have a feeling that a part of the video may be corrupted as of was lagging significantly when editing it.

Please, do help me. Thank you very much. :)
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nexinum

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  • confused fustrated

Posted 2 years ago

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Jeff Kloth

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Had a similar problem.  I found that I had unused files in the media library.  If I deleted them it worked.  Might or might not work for you.  Give it a try...
JK
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nexinum

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Okay, thanks.
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nexinum

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No, it didn't work, but thanks for your help.
(Edited)
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nexinum

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Everyone, it's also stopping at 3.9% too. It would be great if someone can translate this into minutes within the video, so that I could fix it as it may be corrupt - 89.1% and 97.3% too. Thanks.
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kayakman, Champion

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re "translate this into minutes within the video" ...

look at total length of project; convert value to minutes; multiply total minutes by % [like .039 for 3.9%]

always failing at a % can indicate a corruption in project at that %; perhaps try this technique to locate the issue in project ...

https://www.screencast.com/t/d2k2E1Vl
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nexinum

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What would 35:11:45 be in minutes?
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kayakman, Champion

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the number does not look correct?  frames value missing?

otherwise think 35 hours 11 minutes 45 seconds which is too large for a Camtasia project

if last numbers is frames, cannot be greater than 29

so something wrong here

otherwise ... hours x 60 + minutes = total minutes
(Edited)
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nexinum

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Thank you for your help, it is appreciated. 
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ExpertNovice

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Nexinum;

Assuming the video was exactly 35 minutes (00:35:00;00) and the video is 30 FPS, then

  • 89.1% is 00:31:42;08
  • 97.3% is 00:34:37;10
  • 3.9% is 00:01:23;07

However, I have never seen a corruption point self correct.  You may have a different issue so it is good you have contacted support!

The entire thread below is helpful for a corruption issue.  It is also helpful for learning how to use Excel to convert percentage to Camtasia time format.  It is also helpful to learn how to manually convert.

To calculate the above % to Time, I entered 00:35:00;00 into one cell and 89.1% in another then copied the results into this post.

In the thread search for the following strings.

  • To use the following example
  • Can someone edit my post
The first is the Excel layout and formulas.  The second corrects a single error in the first post.

https://feedback.techsmith.com/techsmith/topics/camtasia-9-freezes-at-exatly-1-1-of-generating-mp4

(Edited)
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Robert R., Online Community Admin

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Hi Nexinum;

It appears that you have a support ticket open for this particular issue but you have yet to respond with the requested diagnostic files (sent this morning around 8:06 AM EST). Doing so could significantly speed up the resolution to this issue. Could you please send along the requested files so we can determine the issue then share publicly here what we find so if other users need to search for the issue, they can find the answer?

Thanks!

-Robert
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nexinum

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I've replied you with an email. Hopefully, I could sort this out.
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nexinum

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Hello, has the file been sent? I'm not quite sure as the page had been open overnight that was sending the file.
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Nebula

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In my experience, I have found that Camtasia 8 often has issues rendering large projects. My advice would be to try one of the following:

A) Render it into several chunks and then join the finalized media files back together again. This is a huge pain in the ass, I know, but I've been forced to do it on several occasions in situations similar to what you're describing. You may also want to render them without audio, then add that back in again once you are joining the finalized project back together again.

B) I've also had success rendering projects as an uncompressed AVI file, then rendering that separately to MP4 in a new project.