Can you please improve the codec quality for MP4 files in Snagit 11? Snagit 11 does not handle well video movement, which becomes quickly pixelated. Please allow the Snagit user to select bit rate and frame rate in the next version of Snagit. From http://feedback.techsmith.com/techsmi..., I understand that the frame rate is set up for 15 frames per second. Can you allow low, medium (15 fps), and high frame rate and low, medium, and high bit rate for H.264 encoding? I like Snagit because it is easy to use. But please make the video quality better. I do not want to use Camtasia Studio.
Thank you!
Thank you!
Posted 7 years ago
Fred Grover, Champion
Snagit is easy to use and affordable. I tested Camtasia, and I do not need all these features. But I would like to see better video encoding.
U r 2 polite, :)
Richard Campbell, Champion
I use both Snagit and Camtasia every day - I ONLY use Snagit for static images.
I use Camtasia for video - Snagit is an entry tool for video, with no editing capabilities and restricted video output capabilities.
I use Camtasia for video - Snagit is an entry tool for video, with no editing capabilities and restricted video output capabilities.
You fail to see the point Snagit 1 to 10 offered selective FPS why remove it so you can sell Camtasia now hmmm seems like bad business i own and still use Snagit 10 i love the UI and ease of use in Snagit 11 but its horrible on captures at least make it 30FPS or a LOW MID HIGHT quality settings i will buy your wonderfull product when it can capture 30FPS thanks...
Fred Grover, Champion
Hi all,
When we created Snagit, our goals was to make a product that would help people communicate quickly and easily. In adding video we wanted to meet that goal and specifically help people add more context to things they were working on, feedback, quick tutorials and how-to's, etc. Not only were we trying to make the capture of video quick, but also the up-load time. When we increase frame rate, that also increases file size and upload time.
While increasing the frame rate of capture on Snagit video is something we are currently looking into we are also trying to balance the "quickly" side of what makes Snagit great. I will keep you all up to date when we have this planned for a release, but we are currently digging into how we can increase the quality and usefulness of video in Snagit!
When we created Snagit, our goals was to make a product that would help people communicate quickly and easily. In adding video we wanted to meet that goal and specifically help people add more context to things they were working on, feedback, quick tutorials and how-to's, etc. Not only were we trying to make the capture of video quick, but also the up-load time. When we increase frame rate, that also increases file size and upload time.
While increasing the frame rate of capture on Snagit video is something we are currently looking into we are also trying to balance the "quickly" side of what makes Snagit great. I will keep you all up to date when we have this planned for a release, but we are currently digging into how we can increase the quality and usefulness of video in Snagit!
(Edited)
I believe that the option for deciding on lesser quality for faster upload is a smart option, yet today all we have is poor quality. If we could select a higher quality knowing that the upload would take longer it would fulfill the promise of what we felt we were buying. TechSmith has always produced excellent products and I have used almost all of them. Snagit, in its current form, is not worthy of the TechSmith name. Nowhere is the sales literature does it explain that the video quality would be so poor. If it had we would not have purchased. I hope to see the release that corrects this. In the meantime we have no choice but to look for competing products.
I've been using snagit and I have to agree. Snagit has very poor video capture quality. Please help Techsmith!
Food for thought.
Instead of constantly asking TechSmith to improve the video quality of SnagIt, check out Camtasia Studio!
Frankly, given that Camtasia is *THE* preferred way to deal with screencasting, I'm surprised that they offer any ability to do this from SnagIt whatsoever. I was even MORE surprised when they introduced an ability to make simple cuts.
If they listened to all the suggestions for improving video in SnagIt and actually implemented them, you would likely end up with a product that costs more than Camtasia does.
Cheers... Rick :)
Instead of constantly asking TechSmith to improve the video quality of SnagIt, check out Camtasia Studio!
Frankly, given that Camtasia is *THE* preferred way to deal with screencasting, I'm surprised that they offer any ability to do this from SnagIt whatsoever. I was even MORE surprised when they introduced an ability to make simple cuts.
If they listened to all the suggestions for improving video in SnagIt and actually implemented them, you would likely end up with a product that costs more than Camtasia does.
Cheers... Rick :)
Rick I feel like calling you out. I've been researching frame rates for SnagIt 11 and 12 and found you posting the same information on all questions regarding frame rate. Do you work for TechSmith?
I get the marketing ploy and trying to move customers towards a more expensive option for this feature but I, like a lot of other people, already have video editing software. I just need a quality video capturing software which SnagIt has failed to deliver. I feel like I have wasted my money on time with this solution. All TechSmith says in reaction is "We made it faster" or "We made the file size smaller." Both answers do not fix my problem. Would Switching to Camtasia? Yes, but I'm not about to pay the now $300 it costs for this single thing I need.
Hey TechSmith! Where are you on this one? I feel like your ignoring your customers complaints and requests.
I get the marketing ploy and trying to move customers towards a more expensive option for this feature but I, like a lot of other people, already have video editing software. I just need a quality video capturing software which SnagIt has failed to deliver. I feel like I have wasted my money on time with this solution. All TechSmith says in reaction is "We made it faster" or "We made the file size smaller." Both answers do not fix my problem. Would Switching to Camtasia? Yes, but I'm not about to pay the now $300 it costs for this single thing I need.
Hey TechSmith! Where are you on this one? I feel like your ignoring your customers complaints and requests.
David Patton, Employee
Hi Carl,
The addition of video in Snagit 11 was meant to further fulfill the needs of our users and intended for users looking to do quick, high quality screencasts. I'm sorry that you feel Snagit isn't delivering those expectations. We would never want you to feel like you've wasted your money and we will provide a full refund for your Snagit purchase. Please call our customer service toll free: 800.517.3001. 8:00 AM to 7:00 PM EST Monday through Friday.
Offering Snagit and Camtasia is not a "marketing ploy" by TechSmith to get users to upgrade but simply a way for Snagit users to have the ability to create screencast video. Both Camtasia and Snagit rely on similar technologies and we think screencast video with simple trim tools make Snagit an attractive offering. If one is looking to do more intensive editing with onscreen annotations, Camtasia is probably the better route. Screencasting in Snagit is generally for quick daily tasks whereas Camtasia is better for longer, more intense presentations. We are glad to offer both solutions and we value our customers too much to employ cheap upsells. Snagit has been the premiere screencapture solution for over 20 years...and it's because we put our very best into every iteration and offering. We do look at these forums and take customer feedback into account when making decisions to upgrade and iterate our solutions.
For the record, Rick Stone is not an employee of TechSmith and does not speak on behalf of TechSmith. That being said, we think he does a great job answering users' questions and we welcome his well-researched and thoughtful contributions to the community :-)
Best,
David Patton
Online Community Specialist
The addition of video in Snagit 11 was meant to further fulfill the needs of our users and intended for users looking to do quick, high quality screencasts. I'm sorry that you feel Snagit isn't delivering those expectations. We would never want you to feel like you've wasted your money and we will provide a full refund for your Snagit purchase. Please call our customer service toll free: 800.517.3001. 8:00 AM to 7:00 PM EST Monday through Friday.
Offering Snagit and Camtasia is not a "marketing ploy" by TechSmith to get users to upgrade but simply a way for Snagit users to have the ability to create screencast video. Both Camtasia and Snagit rely on similar technologies and we think screencast video with simple trim tools make Snagit an attractive offering. If one is looking to do more intensive editing with onscreen annotations, Camtasia is probably the better route. Screencasting in Snagit is generally for quick daily tasks whereas Camtasia is better for longer, more intense presentations. We are glad to offer both solutions and we value our customers too much to employ cheap upsells. Snagit has been the premiere screencapture solution for over 20 years...and it's because we put our very best into every iteration and offering. We do look at these forums and take customer feedback into account when making decisions to upgrade and iterate our solutions.
For the record, Rick Stone is not an employee of TechSmith and does not speak on behalf of TechSmith. That being said, we think he does a great job answering users' questions and we welcome his well-researched and thoughtful contributions to the community :-)
Best,
David Patton
Online Community Specialist
Daniel Foster, Snagit strategy lead
Hi all- I’m excited to let you know that you can now have the option to choose from Low, Medium, or High video capture settings in the new Snagit 13. The default is Medium, which targets 15 fps. When you set this preference to High, Snagit will target 30 fps.
Of course, since Snagit generates a ready-to-share MP4 video in real-time (quite a resource-intensive activity!) the actual framerate of your video will vary. Key factors that impact framerate include: your computer hardware, how much system resource is consumed by your other apps and services, capture dimensions, and amount of motion in your content.
Other video-related updates in Snagit 13 include support for webcam video capture, full-screen capture on displays larger than 1080p, and animated GIF creation from videos. Do let us know what other video features you’d like to see in Snagit.
Next steps:
Of course, since Snagit generates a ready-to-share MP4 video in real-time (quite a resource-intensive activity!) the actual framerate of your video will vary. Key factors that impact framerate include: your computer hardware, how much system resource is consumed by your other apps and services, capture dimensions, and amount of motion in your content.
Other video-related updates in Snagit 13 include support for webcam video capture, full-screen capture on displays larger than 1080p, and animated GIF creation from videos. Do let us know what other video features you’d like to see in Snagit.
Next steps:
- Read more about what’s new in this version.
- Try out the new version of Snagit for 15 days – download it here.
- If you own a license to any earlier version of Snagit on Windows or Mac, you can upgrade to the latest and greatest for only $24.95 USD – see upgrade details here.
- Oh, and if you are diving deep into video creation, check out Camtasia, our video editing powerhouse!
TechSmith blows me away. I mean, really. They could have easily ignored video capture in SnagIt. I'm personally amazed it's even there, because there is, after all, Camtasia Studio!
But nope, not only did you make it available, but you have even allowed folks to adjust the frame rate! And added WebCam recording to boot?
Bravo... Well done... Rick :)
But nope, not only did you make it available, but you have even allowed folks to adjust the frame rate! And added WebCam recording to boot?
Bravo... Well done... Rick :)
Daniel Foster, Snagit strategy lead
Thanks for the kind words, Rick! We see Snagit doing for videos (and GIFs for that matter) what it's done for images...expanding the range of visual media that are available and easy to use in our everyday digital communication.
Violet Weed
Rick Stone
SnagIt and Camtasia are two completely different products. To be honest, I'm surprised that TechSmith even offers a video recording function in SnagIt. To that end, I'd be more surprised to see them improve it so it rivaled Camtasia.
To answer your question as to why TechSmith even sells SnagIt, it would seem you are only interested in the video recording aspect. If so, I can see why you might question it. Mostly folks use it for capturing static screen shots used in all sorts of situations. It totally rocks for that use.
Cheers... Rick :)
Violet Weed
David Patton, Employee
Yes, Snagit is primarily a screencapturing program with video capabilities. For many users, recording video (even at around 15 fps) is a big boon that works well for them. As with any computer application, there are varying levels of capability. For those looking to get more out of video capture, a more fully-featured program, such as Camtasia, may be a better fit.
We definitely want our customers to use Snagit to capture all sorts of video, so we would never not include that feature. Even with limited fps, Snagit video capture is a feature that many of customers use and appreciate daily.
We take all user feedback seriously, including the "barking dogs" ;-) Oftentimes we get our new features and best ideas from these forums. So we definitely appreciate your thoughts on this! I am interested in seeing more people +1 this thread that share your thoughts.
Not important
Capturing video quickly is the key feature of the product. We can not capture video "quick" with Camtasia, it is really heavy and requires some settings. So that I have tried to use Snagit for quick capturing (Tried to capture a small part of an animation. Also if I had wanted to capture all of an animation with adding some texts on it, I would use Camtasia studio. But in this case, this can not be considered as 'Quick Capture & Instant Upload'.) but did not success because of fps limitation and irritating quality.
Therefore, please add at least two settings that change fps and quality. This is important.
Chris Miles
Sarah Compagnoni
Can you tell me a little bit more about what your users are trying to capture where Snagit's video quality isn't good enough? For most of our corporate customers our frame rate works great for them and also allows a smaller file size for sharing on their network, so I'm curious as to how you're using it. Have you also reached out to our TechSupport? They might be a great resource to make sure that everything is working properly.
Chris Miles
Rick Stone
Are you able to describe what you are trying to capture where the quality isn't up to par? Or perhaps even show an example? (examples rock)
Cheers... Rick :)
Sarah Compagnoni
Chris Miles
Sarah Compagnoni
Chris Miles
Sarah Compagnoni
Jeff
MICHEL DUPAGNE