Need to set image resolution for screen captures to 300 dpi, 72 dpi, or something else

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Please restore the global Image Resolution preference setting that was removed in Snagit 11. Seriously, how could this not be a standard feature for a screen capture utility? PCs display 96ppi by default. Websites display 72ppi by default. Those of use working on the web constantly rely on screen captures for prototyping and creating mock-ups of websites. Pasting 96ppi screen captures into 72ppi layouts causes problems. Period.

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Art Thompson

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  • sad

Posted 7 years ago

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Ashley

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Plus one. Fortunately I still have SnagIt 10 installed, and I have to keep switching back and forth when I need an image with a higher DPI. Or when I need to capture only the text on a screen. Why does TechSmith keep taking away features?
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Art Thompson

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Keep Liking and Following and maybe we'll get through to them!
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David

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Yes - I have to keep Snagit 10 on my system for the same reasons.
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Art Thompson

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And fortunately it still works on Windows 10!
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Garth Jones

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As an aside I did figure out how to change an image to 300 DPI using SnagIt 12. yes it is a twostep process but it is better than SnagIt 10 crashing all the time on windows 10 x64!

http://www.enhansoft.com/blog/changing-the-dpi-resolution-with-snagit

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Art Thompson

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Hi Garth, Sorry to hear yours was crashing. I've been successfully running (and incessantly using) SnagIt 10 on Windows 10 x64 since around August and it's working as good as ever.  I'm on a Dell/Core i7.
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David

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Yes, no problem running Snagit 10 on Win 10 64-bit.
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Joe Morgan

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Hey Art and David,

I'm wondering if either of you are running SnagIt 10 in compatibility mode to get it to work with Windows 10.

I'm not even running windows 10. I'm wondering not so much for me but so that others  who read this might benefit from your experience. 

Regards, Joe
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David

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I don't recall setting compatibility mode specially. But it can't hurt to run a compatibility check when in doubt and let the OS manage it.
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Art Thompson

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Me neither. As far as I know, it's running native.  Snagit - Version 10.0.0 (Build 788) - Apr 13, 2010
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EAD Bruno Braga

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Do you know how Can I save my image as PDF/X-1a in Snagit 12? Id like to send an capture to save as PDF/X-1a and have print quality image!
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jcampo

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Head scratcher? No, this was STUPID to remove global setting. I capture my image, then have to resize it? Seriously, every image I capture? No, going back to 11 if I can. Forced to use company software. This was a very bad decision to remove the global setting.
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john

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+6
I have 6 writers. Two of us use 3.5-year-old employer-supplied MacBook Pros (1440x900), two use 2-year-old employer-supplied MacBook Pros (2880), one is on a Dell, and a guy in India is on a different Win10 machine. We all capture images of the same product to go into docs that we all work on.  We cannot replace each others' images without changing the FrameMaker import resolution, and then rechanging it if someone else replaces the image.
If we could set everyone to capture at the same resolution, we could save a lot of time and frustration. 
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Art Thompson

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John, we all feel your pain! Please like and follow this issue and maybe TechSmith will listen and add this essential feature back. 
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Andy, Senior User Experience Designer

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Hey everyone,

For those of you not doing physical printing, I would love to better understand the problems you are experiencing.  When you capture and image and it doesn't match your end programs DPI resolution, what issues are you seeing?

Thanks,
Andy Grimm
User Experience Designer
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Garth Jones

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Hi Andy, this is really simple.

In Snagit 10, you can change the default DPI for an image. This allow everyone to use snag-it as they needed

 As it stand in Snag-it 12, there was a fairly easy work around for one file. But if you have to create 100s of images for book, website, publication, etc., this is a HUGE amount of work! http://www.enhansoft.com/blog/changing-the-dpi-resolution-with-snagit

 In Snag-it 13, this is even more hidden in the UI!

But the real question is this feature existing within Snap 10 with no work arounds! Why should I have to do all this extra work to get my images to 300dpi or 72 dpi and waste tons of time in touching each image one at a time after it is captured? Isn’t it the GOAL of Techsmith to reduce the headaches of users of SnagIt?

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David

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This appeared to be restored in the Snagit 13 release by setting a simple input value, just as it is in Snagit. I agree it is well-hidden in the new GUI, but outside of that, the Snagit 10 ease-of-use and functionality appears returned to Snagit 13.
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Garth Jones

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Hi David,

Just to be clear, are you saying that within Snag-it 13, you can now capture at 300 DPI by default or based on a setting? If so where is that setting.

If not then, I assume you are talking about the workaround to set each image (after the fact) to 300 DPI

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David

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Yes, it is the same Global setting as in Snagit 10.

Here's the link I received from Techsmith Support.

http://screencast.com/t/I0UEdGrnKLm

I am very grateful they positively responded to the User feedback.
(Edited)
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David

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Yes, the long dark night of despair appears over..
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btugwell

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Hi Andy,

The core issue is that most of us chose to use Snagit to streamline our workflow. That was the primary reason we paid for a screen capture software. Snagit 11 and forward eliminated that advantage.

I develop for the screen - for me, 72 DPI is the size of images that I work with. In Snagit 10, I could set the image resolution to 72. when I captured an image - particularly a cropped image, and I could immediately save that image to be used on websites or in other web based applications that required a 72 dpi image.

Before Snagit 10 I was required to take a whole page screen shot, open photoshop, crop and then save the image. Snagit 10 saved a step, and the processing time and hand work that was required to create the image. Great! That at a core is why I used it.

with Snagit 11 and on, that workflow has been interrupted. I have to open the image in an editor again to change the image resolution before I can use it. The same issue exists for users who require 300 dpi for print.

96 dpi seems such an odd choice... it means that both screen based designers, like me, and print based designers, now have to take an additional step to change the resolution, which destroys the workflow optimization we all started using the software for to begin with.
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Garth Jones

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That is worthy of a BLOG post!!! ;-) and Will save me a ton of headache on my next project!
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Art Thompson

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Hi Andy,

First, let me say that I'm encouraged to hear from anyone at TechSmith regarding this topic. I think the last 'official' response was maybe two years ago?

Anyway, I have not tried SnagIt 13, but in SnagIt 10 (and I  believe earlier versions) we were able to set the capture DPI and forget it. I work on the web and need to do a lot of quick mock-ups and prototypes. Not being able to set the default DPI to 72 is a deal-breaker. As Garth mentioned, having to do this for each capture after the fact is insane.

I always capture directly to clipboard (without the annoying Editor window) and paste directly into Photoshop, PowerPoint or whatever program I'm using and never have to think that the DPI might not match the target. This has all been thoroughly explained in previous posts on this topic. 

I've also never heard one peep from TechSmith as to why this key feature was removed nor can I fathom why a screen grabbing utility would not require such an obvious setting - especially in a world with increasingly fractured screen resolutions.  

Cheers,
Art
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Garth Jones

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I have just tested David post about the global setting in Snag-it 13, I even rebooted to ensure that the setting stay.

It does work in Snag-it 13.


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Art Thompson

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THIS IS GREAT NEWS!!! I'll download SnagIt 13 today and do my own testing. If this is true, the medeival darkness is over. Moving forward into the 21st century!
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Chris Blocher

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It's also buried in the Help. See Image Tab Settings and look for "Image Resolution". Thank you TechSmith!
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Andy, Senior User Experience Designer

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Hey all, thank you for the replies.  I was a little out of the loop on this and didn't realize that we DID in fact add it back in Snagit 13.  I encourage all of you to give the new release a try!  We've worked really hard on it and think it is a HUGE step forward for Snagit.

Andy
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Andy, Senior User Experience Designer

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Hey all, thank you for the replies.  I was a little out of the loop on this and didn't realize that we DID in fact add it back in Snagit 13.  I encourage all of you to give the new release a try!  We've worked really hard on it and think it is a HUGE step forward for Snagit.

Andy
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Andy, Senior User Experience Designer

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Official Response
Hey Everyone, this has been added back into Snagit with our new 13 release.  I encourage all of you to give the new release a try!  We've worked really hard on it and think it is a HUGE step forward for Snagit. 

Here is where you can find it in the new capture interface:


Thanks for all of your feedback,
Andy
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Garth Jones

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Now you should write up a Blog post on this subject. :-)
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john.walczak

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Glad I stumbled across this post. I have been ignoring upgrading because increasing the resolution in an important feature for me. I will upgrade today!
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btugwell

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This reply was created from a merged topic originally titled How can I set Snagit to capture images at 72 DPI?.

Optimally I need my screen captures to match the resolution on my screen - which is 72 dpi. Can I set Snagit to capture at this setting? I am currently having to resize every image I capture.

Thanks
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Vivek Chavhan

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This reply was created from a merged topic originally titled Can I create a print quality (300dpi) image using Snagit.

Is there any way or settings in Snagit for changing captured image DPI. I need atleast 300DPI quality image.
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Francesca Mansfield

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This reply was created from a merged topic originally titled Why can't I change resolution DPI in Snagit 11 to create print ready images?.

I just downloaded Snagit, version 11, because i wanted to try to change the dpi on images as shown in this tutorial for version 10...
http://www.techsmith.com/tutorial-sna...
However, the new version does not seem to offer this facility. Am I missing something?
Francesca
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Jordan Skole

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This reply was created from a merged topic originally titled How do I create Print-ready screen captures?.

Hi @Snagit how do I work out the dpi of an image captured using your software?
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Leslie Tierstein

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This reply was created from a merged topic originally titled SnagIt 11 - Effects > Image Resolution ?.

SnagIt 10 has Effects > Resolution, where you can set the resolution to something other than 96 dpi. Where did this go in SnagIt 11?
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Daniel Foster, Snagit strategy lead

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I merged in some duplicate posts that were scattered around the community, to help keep the conversation in one place.

To anyone just joining this thread...see Andy's post above for details on the new image resolution setting in Snagit 13. You can create a preset that captures at 300 dpi, for example, and assign it a hotkey for when you need print-ready screenshots.

Read more about what’s new in this version.  

Try out the new version of Snagit for 15 days – download it here.

If you own a license to any earlier version of Snagit on Windows or Mac, you can upgrade to the latest and greatest for only $24.95 USD – see upgrade details here.
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doris.mccarthy

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I have the latest version (4) of SnagIT for Mac, but I don't have the image resolution feature anymore. Pulling a capture into Photoshop to resize is not gonna cut it! When is TechSmith releasing a fix for the Mac version?