So the majority of my Snagit usage is for documentation, or.....posting random weird #$%#@ stuff from the internet to my bros in WhatsApp web client.... But back on point. So in RDP, I lose the hotkey functionality, which is about 98% of my usage. Its just awesome that I can map a hot key to whatever preset I'm running at that time. I lose that completely when I'm in an RDP. Granted if I'm using one monitor for RDP and my other screens for documentation, comms etc, I can be sure my document or comms apps are in focus and hit the hotkey. However, more often than not, about 95% of the time, I'm running my RDP fullscreen across all three monitors and in that case, my hotkey is non-functional. Certainly, the brilliant minds at TechSmith have or can come up with a solution for that?? I'll send y'all a case of Barrow Brewing "Creek Don't Rise" beer (Its just the best ever) if you guys can come up with a fix for this.