After changing the hotkey preferences, Snagit goes back to the original defaults after exiting and restarting the program. It would be nice if the chosen hotkey preferences would be saved indefinitely until changed again by the user.
Thanks for the reply. I have tried rebooting and uninstalling/reinstalling the program but that did not help. I use this program almost everyday so it's annoying to always have to change the hotkey preferences each day. I'm getting a new computer in 2 weeks and hopefully it will not be a problem on the new device.