Saved image files "Name" field is being populated with duplicate file names

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  • Updated 6 months ago
I am capturing and saving eventually, hundreds of images.  When I capture one after the other quickly and save, the Name field is automatically populating with a Name that has already just been used/saved on subsequent images, so I get a "There is already a file with this name" message when I try to save the image. This is causing me a lot of headaches because I have to manually change the file name.  It's slowing me down.

FYI I had been using Jing for over 3 years for work on a windows pc. Took a 6 month hiatus, now back to work using a Mac desktop and just started encountering the problem. Never have seen this before.
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sbushbrown

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Posted 6 months ago

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Paul Middlin, Employee

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Thanks for your feedback, sbushbrown. It makes sense. I know this probably isn't the response you are hoping for, but we aren't planning on putting any more work into Jing right now.
For someone who is doing as many captures as you, you might want a more professional tool. If you'd like, Snagit offers a free trial so you can see if it fits your needs. Snagit has some features related to this that you might like, such as automatic file saving. This lets you take capture after capture and have it automatically named-