Screen capture with 2 screens is not working properly

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  • Updated 3 months ago
When I use extended display on two screens, the capture area does not capture correctly.  I will try to capture an area by lassoing it but it screen distorts by enlarging pixels and then the capture grabs the new pixels that are not the orginal area that I want to capture.  I really hope that makes sense.

Here is my info:
Snagit Version 2018.2.4 (64 bit) (Build 3846) - 7/11/2019
Window 10 Pro - OS Build 17134.1040

Thanks!

Gabe
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gabemontelaro

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Posted 3 months ago

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Joe Morgan

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Generally speaking, SnagIt works best when both monitors are set to the same Zoom level. With 100% usually the better choice of all.https://support.techsmith.com/hc/en-us/articles/203731388-Snagit-Windows-Captured-images-or-video-di...

Regards,Joe