Screen recording dimensions (2560 x 1440 pixels) will not stick

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  • Updated 3 years ago
Hello all!

My screen’s resolution is 2560 x 1440. I want to use the full resolution to record. I have tried recording both “Full-screen” and also using Custom dimensions of 2560 x 1440, but it never actually records using the correct dimensions. Driving me crazy! When footage is imported into a project, it says the “original recording dimensions” are 2048 x 1152 pixels.  Aargh!

Any help greatly appreciated.

Using Dell Precision M4800, Camtasia Studio 8.5.2

Thanks! Sara
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sara

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Posted 4 years ago

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Robert R., Online Community Admin

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Hello, Sara;

Currently the maximum editing resolution for Camtasia Studio is 2048x2048; any resolutions higher than that will be automatically scaled. The only workaround at this time is to record at no greater than the maximum Studio editing dimensions of 2048x2048. This limitation may change in the future.
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sara

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Hi Robert, Thank you! 

It's weird though, because it gives me the option to record in that high resolution. Very confusing.  Thanks again for the information. Was truly driving me mad!  Sara
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Timbre4, Champion

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Hello,

That seems like a very high resolution for a video project; successful adoption would depend on the platform used to display it and viewers' own resolution. If it's just for your own viewing, rock on.

Tim 

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sara

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Hi Tim,

It always makes sense to me to record in the highest resolution I can - as long as my computer can handle it (which it can). Then you have many more future options in terms of cropping, zooming in, etc. and then ultimately output.  In the future Camtasia will need to expand their editing resolution, since it is typical to have 2K and 4K screens now.
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Timbre4, Champion

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Sara,

We must have different audiences and objectives; I primarily shoot 1280 x 720 towards YouTube HD processing. (YouTube will certainly need to up their game at some point) Seems to allow the zooms and pans that I need from software screens.

While there are a number of 4K displays out there now, most auto repair shops - my audience - have barely cracked the 20" monitor barrier. Getting more interest in the phone/tablet end of the spectrum.

Good luck with your projects.

Tim

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sara

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Hi Tim,

I work for an aerial filming company, and use the screen capture for demos to show our capabilities. At this point, we typically output demos as 1920 x 1080, but always best to record anything as high as you can, so it is useable in the future when resolutions go up!  Sara
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Timbre4, Champion

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Absolutely! Wow that must be an interesting gig. :)
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Robert R., Online Community Admin

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Hello, Sara;

As Camtasia Recorder can record direct to AVI those users that are looking for the greater-than-1080p resolution (which is still a very small percentage of people) for their video content. Those same users would generally take their AVI files and edit them in applications like Avid Media Composer or Sony Vegas Pro, both of which can support up-to 4k resolutions. While this is on our radar (as it is for many software companies dealing with video), we are not quite there yet as those ultra-high resolutions are still fairly new to market.
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sara

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Thank you, Robert. Since we work on Macs, I would need my file to be output as an Animation Quicktime file for further editing. I would prefer Prores codec, but not an option. AVI files just not good for our editing systems.  :--(
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Brian Zias

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vote up for 4k support in Studio!
it's native on YouTube and also our commercial software we're recording!
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Tapio Seppala

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Hi all,
I faced exactly the same problem with exactly the same numbers as Sara. Tried to record full screen 2560x1440 to be shown with the same display in a commercial show, resulting "the original recording dimensions are 2048 x 1152 pixels".
Why does it allow to use full screen or greater recording size than it is able to handle, there should at least be a warning that your recording will be scaled down!

-TS
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Kevin Liu, Staff Software Engineer

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We want to thank you for your patience while we worked to address this issue and we are pleased to announce that we have just released our newest, most powerful version of Camtasia yet.  This Camtasia release now supports maximum editing resolution to 4096x4096 which should help on addressing the issue. The full system requirements can be found here. You can buy/upgrade Camtasia here or download the trial here