Screen shots have suddenly ballooned 2x bigger

  • 1
  • Question
  • Updated 2 months ago
  • (Edited)
I have used SnagIt for more than 15 years and have been continually updating the help documentation on the same software product that entire time. We have just gone through a major upgrade of the software and I have to update many of the screen shots.

I recently got a new Windows Surface using Windows 10 and am using SnagIt 2018.2.1.

While I often need to resize the screen shots to make them fit the help page, I noticed that I was suddenly reducing them not 20-30% but 50-70%. I have an example of the same dialog box--which did not change--but the screen shot taken today is more than double the size of the same screen shot taken previously.

Here is the original screen shot. The dialog box is 503 x 533.



Here is the same dialog box just captured. Now it is 1089 x 1159. While I can shrink it 50% to make it the same size, this reduces the quality of the screen shot. But more importantly it upsets the borders and edges that I have in my Quick Styles (they are now much less evident).



It's my guess that my new Surface has higher screen resolution than before and the software has automatically adjusted. I was hoping someone might have more experience and could pinpoint the cause. This has greatly slowed my progress in updating our documentation because I have hundreds of screen shots to come and this is not starting well! :)
Photo of mrbobmac

mrbobmac

  • 10 Posts
  • 1 Reply Like
  • curious

Posted 2 months ago

  • 1
Photo of Joe Morgan

Joe Morgan

  • 5631 Posts
  • 2923 Reply Likes
A Microsoft Surface has a screen resolution of 2736 x 1824.

Which is much higher than a more typical 1920 x 1080 HD monitor. So that's going to change all your scaling parameters.I wouldn't be surprised if your original resolution is lower than 1920 x 1080.

The new monitor will always look it's best at it's native resolution and at 100% scale.

So, your best bet is to experiment until you find settings that work for you. There's a price to be paid for High Resolution screens.Nobody ever talks about the down side.There's a lot of them.

I use 2 monitors, one is 2560 x 1440 and the other is 1920 x 1080. There many times I capture video and images on the 1920 x 1080 monitor because the larger monitor is not practical. For the very reasons you describe.
Down-scaling is the primary problem.Larger files, and you have to over process them into somewhat  Degradation/Blurred end results.

I don't know what your other monitor was or if you can plug it into your Surface.If you can, and it's an option, it's something to conciser.

Regards,Joe


(Edited)
Photo of Paul

Paul

  • 1124 Posts
  • 893 Reply Likes
If they are off by the same amount across the board, which it sounds as though they could be, then you can fix it by applying a scaling effect to your preset:


Photo of mrbobmac

mrbobmac

  • 10 Posts
  • 1 Reply Like
If I set this at, say, 50%, will that stick through future captures? I do reduce it by 50% each time, but I get tired of all of the clicks every time.
Photo of Rick Stone

Rick Stone

  • 4483 Posts
  • 1999 Reply Likes
Hi there

I don't think this will "stick" and you will find the operation will have to be performed each time.

What you should consider is creating a capture preset that will scale the image for you.



Cheers... Rick :)
Photo of Paul

Paul

  • 1124 Posts
  • 893 Reply Likes
Erm, are you sure Rick?  I thought if you set that for the Image effect, that would stick but could be overriden for a specific capture by using a preset?  At least, that's how mine works.
Photo of Paul

Paul

  • 1124 Posts
  • 893 Reply Likes
Mrbobmac

The issue, as I see it, is this.

Do you want the majority of your screen shots to be scaled down.  If so then set teh basic image type to be scaled and then create a preset that you can use when you want no scaling.

Try it.  You have nothing to lose if I'm wrong
Photo of Rick Stone

Rick Stone

  • 4483 Posts
  • 1999 Reply Likes
Wasn't that what I suggested? Creating a preset to accomplish it? Perhaps I'm mistaken.

Hmmm, okay, you are essentially suggesting what I suggested, but only in the main interface. For some reason I was thinking you were talking about the rescaling in the editor after the capture occurred.

Personally, because the main capture UI can change, I always prefer configuring a specific preset to achieve my goals.

Cheers... Rick :)
Photo of pjonesCET

pjonesCET

  • 354 Posts
  • 65 Reply Likes
Also at least for Mac Version the there is an update last number revision is .2 in place of .1
Photo of mrbobmac

mrbobmac

  • 10 Posts
  • 1 Reply Like
Thank you everyone for your most valuable help! (I had written 'invaluable' but in spite of the definition it seemed that writing that would appear un-grateful!)

Even though I have used SnagIt for 15 years--almost daily--I've never used the Presets because the default settings have [I am pleased to say] been quite sufficient.

I've tested the preset image reduction by 50% and it looks like this will work well for me.
Photo of Paul

Paul

  • 1124 Posts
  • 893 Reply Likes
Excellent