Screen capture not capturing game play screen.

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  • Updated 4 years ago
Why will screen capture not record the screen if you are playing a game? It seems to record the audio with no problem, however the screen captured in the desktop wall paper. Mind you, this is not the reason I purchased Camtasia Studio, to record a game, but I discovered this issue while experimenting with the software, getting used to it. Outside of this, it works great for recording all other screen captures!
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Steve Flanigan

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Posted 7 years ago

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Photo of Randy Schott

Randy Schott

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Hi Steve,

Screen capture can be a little finicky sometimes. We have seen issues before with full-screen Direct3D apps not being recorded properly. It's sort of hit-or-miss.

If you are on Windows Vista or higher, you could try disabling Aero. Sometimes that works. You could also try running the game windowed (I know, not optimal). In the future, we will be looking into other more compatible ways to record that type of content, but I think there will always be applications that do advanced things with the GPU that aren't compatible with the way we record the screen.

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This is bullcrap!  The only reason I bought SnagIt was to get screenshots from video games!  I want a refund!